Remote Assistance and Outlook 97?

Discussion in 'Windows Desktop Systems' started by PCandNetworking, Sep 27, 2002.

  1. Alright, I'm an Admin with 100 users, and 80% of them use the Office 97 package with Outlook 97.

    I tested out the Remote Assistance feature on a Outlook 2000, and was happy with the results. I e-mailed everyone in my company to use Remote Assistance, and come to find out that it's not working with Outlook 97. :( Is their a work around to get this to work??

    I know my other options are:

    #1 Use outlook Express
    #2 Have them save it to a file and e-mail
    #3 Use the windows messanger feature

    #1 I will have to configure this on 80% of the computers..
    #2 The users are not smart enough to be able to handle this
    #3 I don't know what it will take to have this happen!

    What other options do I have if any??
  2. tomsxp1

    tomsxp1 Guest