im stumped. ive got a "packard bell x86 Family 6 model 7 stepping 3" sitting here with a "Packard Bell 14.4AM(SP) Modem-Soundcard" modem installed. its refusing to make any connection with the internet. ive tried almost everything, except that i cant find a way to open the case to install another modem and try, and i cant find drivers to try reinstalling them. any ideas of what i can try? i know im being vague, but ask away and ill answer what your unsure of. thanks!