Programs are not working

[GMeagle86]

Attached is a screen-shot of the Office 2003 Installer error. It doesn't use a CD because I downloaded it off of my University's website.

 

[GMeagle86]

Oh, and I still can't get the sfc /scannow to run.

 

[GMeagle86]

Ok, it got more interesting.
I booted into safe mode and logged in as the Administrator, I then proceeded to load CMD and run sfc /scannow it came up with this error "Windows File Protection could not Initate a scan of protected system files"
"The specific error code is 0x000006ba [the RPC server is unavailable]"

I then proceeded to go into the Control Pannel to start or restart the service RPC, but it came up with the same error I was getting before, and would not let me access the services, or computer management.

Any ideas?

 

[American Zombie]

SFC (system file checker) will not run in safe mode and you do not have to run it from command prompt although you can. You have to boot into normal mode to run sfc.

Start, Run then type or copy/paste this in box sfc /scannow and then make sure you have the Windows CD handy.

 

[GMeagle86]

It doesn't do anything when I put it in the Run box, so in normal mode, I am logged in as a Computer admin, and enter it in into the cmd box, and here is what it says:

"You must be and administrator running a console session in order to use the Windows System File Checker Utility"

 

[GMeagle86]

Ok, it is now working. Much thanks to a friend.

Here is how it was fixed,

I searched under c:\Windows\SoftwareDistribution\Download to find a backup copy, and then I found the original one in:

C:\Windows\System32

I then renamed the current one, and copied one of the backup ones into the the C:\Windows\System32 folder, restarted the computer and it worked.

Thanks to all who offered suggestions and help.