program downloading

Discussion in 'Windows Applications' started by Lawman82, Nov 19, 2009.

  1. Lawman82

    Lawman82 I see bad people

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    I don't if anyone has run into this , but hopefully someone has a answer, my wife's laptop will not complete a download from any site other than windows update, and program updated already installed on the system. I tried to download firefox to see if this would help, but the download stops at 99% and stalls at that point, any help would be great.
     
  2. Dark Atheist

    Dark Atheist Moderator Political User Folding Team

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    what program are you using to download? and is it using an nvidia network card?
     
  3. Lawman82

    Lawman82 I see bad people

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    She only using windows itself, the laptop network card, unsure.
     
  4. Dark Atheist

    Dark Atheist Moderator Political User Folding Team

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    when you say she is using windows do you mean IE? - do you have all the latest driver files for the laptop?
     
  5. Lawman82

    Lawman82 I see bad people

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    Yes, IE, checking on the verison
     
  6. American Zombie

    American Zombie Moderator Staff Member Political User

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    What about AV software?
     
  7. Lawman82

    Lawman82 I see bad people

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    all that will download. Just tried to download IE8, wouldn't finish, just stalled at 99%.
     
  8. Lawman82

    Lawman82 I see bad people

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    AV software?
     
  9. American Zombie

    American Zombie Moderator Staff Member Political User

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  10. Lawman82

    Lawman82 I see bad people

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    Norton's endpoint.
     
  11. American Zombie

    American Zombie Moderator Staff Member Political User

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    Shut down the antivirus (make sure it is shut down by going into processes) then try your download.

    What may be happening is your AV is scanning the download after it completes.

    I know that my AV (Kaspersky) scans the download after it completes. During this time the download window will hang at 99% then after the scan is complete the window goes to 100%.

    This can take a long time on big downloads so be patient if this is what is happening to you too.
     
  12. Dark Atheist

    Dark Atheist Moderator Political User Folding Team

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    same happens with eset - pita to be honest as it freezes FF
     
  13. Lawman82

    Lawman82 I see bad people

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    thanks, will try tomorrow