Problem with LCD monitor power

Discussion in 'General Hardware' started by dipdog, Jul 20, 2006.

  1. dipdog

    dipdog OSNN Junior Addict

    I've have a problem with an LCD monitor. The on/off button will freeze in the on position (green light on), such that when I push the button, it will not turn off. Most of the time I'm not even aware that it's happened, until I reboot the computer. When the screen goes black, just after the Windows XP logo and just before the "welcome" screen, it remains black with the power light still on. When I unplug it and plug it back in, the screen comes up just fine. This seems to also happen randomly when the screen goes black just before switching to a screen saver. I've tried to disable all running programs with msconfig to see if a program was causing this. I was almost convinced that my Trend Micro Anti-Virus was doing it, as I seemed to be able to replicate and stop the problem by enabling or disabling the program. So I uninstalled the program, but now I noticed that it's happening again. Although I can't pinpoint the problem, it seems to be just predictable enough that I'm reluctant to think that it's an electrical issue. Any ideas?
  2. kcnychief

    kcnychief █▄█ ▀█▄ █ Political User Folding Team

    If it's a problem with the button I would think it's hardware related?

    Is the monitor under warranty?
  3. dipdog

    dipdog OSNN Junior Addict


    no, not under warranty :(

    took some advice and used DirectX Diagnostic Tool to check the driver settings. Results were as follows:

    Card name: Intel(R) 82865G Graphics Controller
    Manufacturer: Intel Corporation
    Chip type: Intel(R) 82865G Graphics Controller
    DAC type: Internal
    Device Key: Enum\PCI\VEN_8086&DEV_2572&SUBSYS_4043107B&REV_02
    Display Memory: 96.0 MB
    Current Mode: 1024 x 768 (32 bit) (75Hz)
    Monitor: Plug and Play Monitor
    Monitor Max Res: 1600,1200
    Driver Name: ialmrnt5.dll
    Driver Version: 6.14.0010.3889 (English)
    DDI Version: 9 (or higher)
    Driver Attributes: Final Retail
    Driver Date/Size: 8/20/2004 19:11:36, 37951 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp: n/a
    VDD: n/a
    Mini VDD: ialmnt5.sys
    Mini VDD Date: 8/20/2004 19:26:00, 737874 bytes
    Device Identifier: {D7B78E66-6632-11CF-FA7C-4960A3C2CB35}
    Vendor ID: 0x8086
    Device ID: 0x2572
    SubSys ID: 0x4043107B
    Revision ID: 0x0002
    Revision ID: 0x0002
    Video Accel:
    Deinterlace Caps: n/a
    Registry: OK
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Not Available
    Draw Test Result: Failure at step 7 (User verification of fullscreen bouncing): HRESULT = 0x00000000 (error code)
    D3D7 Test Result: Failure at step 32 (User verification of Direct3D rendering): HRESULT = 0x00000000 (error code)
    D3D8 Test Result: Failure at step 32 (User verification of Direct3D rendering): HRESULT = 0x00000000 (error code)
    D3D9 Test Result: All tests were successful.

    It was at these failure points that the screen repeatedly and predictably went and stayed blank (black) while the on/off button froze in the on position.

    I went to the Gateway website a while ago and tried to download the updated drivers for my monitor, but the computer said that I had the most recent drivers already installed.

    Any advice? Appreciate your help!
  4. LeeJend

    LeeJend Moderator

    Fort Worth, TX
    the direct x failures indicate a problem, with the video hardware, direct x or the video chipset drivers, not the monitor.

    if the vid or drivers are locking up it could be putting the monitor in sleep mode. if i turn my pc on too soon before the monitor this happens to me. i have to power the pc off to get the monitor to start responding.

    this could be a problem with the windows sleep mode too. i avoid that completely. wake up is always hit or miss.

    turn the pc off countt to five before turning it back on instead of hitting reset.
  5. dipdog

    dipdog OSNN Junior Addict

    Monitor driver?

    The monitor driver that is installed right now is the MSFT default monitor driver. There is an updated driver for my monitor at the Gateway website. I should point out, if I wasn't clear before, that this is not a Gateway computer. It's an Emachine that came with an Emachine monitor. I'm trying to upgrade to a Gateway LCD.

    I'd like to try to update the monitor driver and see if that helps. Does anyone know how to manually do that? I knew at one time, and I've forgotten. If I try to update, the Wizard says that it's not able to find a more recent driver, even when I direct it to the folder where the new driver was downloaded. If I sign on as administrator in safe mode, the properties box on the monitor driver tab is greyed out. If I uninstall the driver, the properties box is no longer available, and the computer automatically selects the default driver when I reboot.

    - Scott