Punkrulz
Somewhat eXPerienced
- Joined
- 24 Dec 2001
- Messages
- 790
Hey guys,
I have a user here who is having numerous complaints about her email application "not doing what she wants it to". She stated that for the longest time whenever she wanted to type someone's email address in, she would type the first few letters, and it would automatically populate. I'm well aware of this process. Her complaint though is that as of a few days ago, that stopped occurring, the entire list was wiped out, and she needs to start re-entering those emails.
I was under the impression that she was using her address book and that was wiped, but it wasn't, she never used it to begin with. I have been trying to get her to use it and she still refuses to.
What controls the auto population of the email address in the address fields? If they get cleared out, what causes that?
Thanks!
I have a user here who is having numerous complaints about her email application "not doing what she wants it to". She stated that for the longest time whenever she wanted to type someone's email address in, she would type the first few letters, and it would automatically populate. I'm well aware of this process. Her complaint though is that as of a few days ago, that stopped occurring, the entire list was wiped out, and she needs to start re-entering those emails.
I was under the impression that she was using her address book and that was wiped, but it wasn't, she never used it to begin with. I have been trying to get her to use it and she still refuses to.
What controls the auto population of the email address in the address fields? If they get cleared out, what causes that?
Thanks!