Outlook Error

Discussion in 'Windows Desktop Systems' started by omg its nlm, Oct 19, 2006.

  1. omg its nlm

    omg its nlm lvl 17 Hax Folding Team

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    \application data\microsoft\outlook\outlook.ost cant be accessed

    I removed the ost file and it created a new one and am getting the same error message. Any Ideas?
     
  2. kcnychief

    kcnychief █▄█ ▀█▄ █ Political User Folding Team

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    Is the file set to read only?

    How did you go about removing, through Windows Explorer or the Mail applet in the Control Panel?
     
  3. omg its nlm

    omg its nlm lvl 17 Hax Folding Team

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    Windows Explorer, I will check and see if its read only.

    Thanks
     
  4. kcnychief

    kcnychief █▄█ ▀█▄ █ Political User Folding Team

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    Also post the screenshot of the error and when it occurs please :)

    Is this the error when it gives you the option to browse after it can't find it?

    If so, and if it's not the file, you can go to the Control Panel, Mail, Data Files, and remove it from there. At that point, re-start Outlook, a new one will get created and you can re-import your info as desired
     
  5. omg its nlm

    omg its nlm lvl 17 Hax Folding Team

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    I will try and get a screen shot and will go form there. Thanks for you help. I am trying to help someone via email so yeah it sucks.
     
  6. kcnychief

    kcnychief █▄█ ▀█▄ █ Political User Folding Team

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    Good luck and post back with the results :)
     
  7. rushm001

    rushm001 In the beginning...... Political User

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    You could alway try right-clicking the link in your start menu (The office created one not a shortcut) clicking properties and seeing what it says under data files.
     
  8. kcnychief

    kcnychief █▄█ ▀█▄ █ Political User Folding Team

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    That information is also available within the Mail Control Panel applet :)
     
  9. omg its nlm

    omg its nlm lvl 17 Hax Folding Team

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    The user must of fixed it? He never did email me back... oh well....
     
  10. rushm001

    rushm001 In the beginning...... Political User

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    Or just broke Outlook totally and couldn't! :p
     
  11. omg its nlm

    omg its nlm lvl 17 Hax Folding Team

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    Well I guess its still not working. It is not marked as read only.

    Attached SS
     

    Attached Files:

    Last edited: Oct 23, 2006
  12. kcnychief

    kcnychief █▄█ ▀█▄ █ Political User Folding Team

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    If it is Exchange, Delete and re-create his mail profile as it has become corrupted on his local PC.

    Use the mail applet in the control panel I referenced above, and then Outlook will prompt you to create a new one the next time you open it.
     
  13. omg its nlm

    omg its nlm lvl 17 Hax Folding Team

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    Well I just did that a little bit ago, now its prompting him for a user id and pass and its not working. So that error message is gone so I will just go from there. Thanks for the help
     
  14. kcnychief

    kcnychief █▄█ ▀█▄ █ Political User Folding Team

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    Username/password stuff is tied to AD and Exchange, I would check to be sure his account isn't locked out, maybe reset his password for the user as well.