Optical drives vanished?

Discussion in 'Windows Desktop Systems' started by teejay, Apr 18, 2007.

  1. teejay

    teejay OSNN One Post Wonder

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    Upon booting up of my PC with Windows Vista i found that neither of my optical drives are recognized by the operating system. My systems is a P4, 1GB RAM, Nvidia pci 5500 video card, Creative Audigy, netgear ga511 NIC. The optical drives are: Lite-On LTR-48124 CDRW and a Pioneer DVD-RW DVR-111D. Both of these drives were working yesterday when I shut down. When i check the device manager I can see the drives listed under the DVD/CD-ROM drives category and both have Yellow ? next to their descriptions.

    Wnen I open each drives Properties windows there is a messgae there stating "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing" (Code 39). Click "Check for solutions" to send data about this device to Microsoft and to see if there is a solution available". After clicking the "Check for solutions" box a windows pops up saying "Windows is collecting more information about the problem.

    This might take several minutes" Then a minute later another box pops up saying "Do you want to send more information about the proplems?" I send the information and then the drives properties box is back up with no solution to my problem.

    Does anyone know how to get the original drivers back for these optical drives? I would really appreciate it. Thanks ! TJ
     
    Last edited by a moderator: Apr 18, 2007
  2. Sazar

    Sazar F@H - Is it in you? Staff Member Political User Folding Team

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    Welcome Teejay.

    I just cleaned things up a little bit to make it easier to read.
     
  3. American Zombie

    American Zombie Moderator Staff Member Political User

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    While in device manager, right-click on your drives and choose uninstall then let windows reinstall them.
     
  4. teejay

    teejay OSNN One Post Wonder

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    Hi, I tried uninstalling the drives but they still come back as unrecognized. Thanks though.
     
    Last edited: Apr 18, 2007
  5. Racer_600

    Racer_600 OSNN Junior Addict

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    I had the same problem, method 1 worked for me.
    http://support.microsoft.com/kb/320553
    I also had a buddy who installed easy cd creator and had the same problem. edited the registry too and his reappeared. Mine only had lower limits to remove but not upper.
    Matt
     
  6. teejay

    teejay OSNN One Post Wonder

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    Thanks Racer. I will bookmark that page in case it happens again. I just re-installed Vista (had to install XP first since the Vista Ultimate was an upgrade DVD). Everything works again fine but I will have to create a restore point and back here this week before something else goes haywire. Thanks again. TJ