Office 2000 error in Guest account

Discussion in 'Windows Desktop Systems' started by madencoder, Mar 9, 2002.

  1. madencoder

    madencoder Guest

    When i'm logged in as a guest and try to access Office 2000 programs (excel etc) it shows a progress bar and says it is trying too install SP1 package. After awhile it gives me and error saying that it could not find source files and then restarts trying to to install the SP1 package. It continually does this until I press cancel and then it brings me to the program. This doesn't occur when i'm logged in as an admin. I've tried leaving the Office2000 cd in the drive but still no luck. How do I stop this?
     
  2. k22

    k22 Guest

    is it possible that you installed SP1 for your admin account & it won't let the guest account access those files? I don't know a whole lot about it. You might want to try the "detect and repair" feature from the help menu in any of the office programs.
    --------------from office's help menu-----------------------------
    -Have the Windows installer automatically repair Office or an Office program
    The Microsoft Windows installer can detect and repair problems associated with installed Microsoft Office 2000 programs, such as missing files and registry settings. It does not repair personal files, such as documents or worksheets.

    On the Help menu, click Detect and Repair.


    To restore the program shortcuts to the Windows Start menu, select the Restore my shortcuts while repairing check box.

    Note If the Detect and Repair command does not fix the problem, you may need to reinstall Office using the Setup program.
     
  3. madencoder

    madencoder Guest

    Thanks.. I understand the problem now but even detect and repair doesn't seem to work. Guest aren't allowed to install anything. Is there a way to "loosen" the restrictions for a guest for these installs and then rerestrict the account?