Ntl help - lease time

Discussion in 'Windows Desktop Systems' started by aphexking58, Nov 27, 2002.

  1. aphexking58

    aphexking58 Guest

    Please help.

    I have NTL Broadband trouble. I have rang them about my problem. They say the fault is on my computer but I am unsure.

    I only get a lease for an hr or up to 24 hrs, after that I will lose my connection. This is the problem

    For example if I got an hour lease and I turned my computer on at 9am on the 23/11/02. It would say in local area conection status details.

    Lease obtained 23/11/02 09:00
    Lease expires 23/11/02 10:00

    After this time I would have to re-boot my computer to be able to go on the internet.

    This should not be happening as my friend with NTL broadband gets a 5 days lease, and its always changing so he never loses his connection. I have spent hours on the phone to ntl. They keep telling me different things to do. They say it is not at there end. I think it is. This has been happening since I got it in September.

    First they said I have something wrong with my network card, so i changed the connection to the usb connection. Hvae been changing their views all the time.

    Now they say its my firewall, what do you all think. What should i do. should i uninstall it and see if I still have the same problem. I am really thinking of leaving ntl.



  2. spectrum

    spectrum Guest

    what sort of firewall are you using, is it block the dns servers. These are I.P Addresses &
    Have you checked that internet explorer (if you are using that) is set up to automatically detect dchp settings, also check in the network connections your internet protocol (TCP/IP) setting are both on automatic.
    My lease only averages 1 day
  3. BonyTony

    BonyTony Moderator

    I hate to blame NTL but i keep having the same random problem...the lease date varies from a few hours sometimes it says a day but it ends up being 3 and when the lease expires bye bye my connection i tend to try repair but generally no luck so i reboot the modem and pc.....I have also tried eveything Nic/cables drivers....even reloaded windows removed all traces of firewall checked xp firewall is off....now i am used to it so it only annoys me for a few mins.

    Even tried the crappy usb option (how that sucked)but still got the same problem.And have spent ages looking in the ntlhell forums for a answer.
  4. jonocainuk

    jonocainuk Guest

    i think its more an ntl problem than a computer problem... with ntl, who else is there to blame?? lol

    have you tried going to the command prompt and typing

    ipconfig /release

    ipconfig /renew

    that should gain another lease as im pretty sure thats what rebooting would do.

    i know when ntl goes down, they say turn the pc off, turn the modem off (or digibox in my case), wait bout 30seconds and turn the modem/digibox back on, then turn the pc on when the online light is static on the modem/digibox and then it'll work ok. however, i have gone to command prompt in the past and typed "ipconfig /release" and turned the digibox off... waited a minute and turned it back on. when the online light was static, i typed "ipconfig /renew" and the modem then worked fine.

    thats kinda what makes me think it isnt a problem your end, but rather one at their end... continually having to release and renew your IP can be incredibly annoying, but at least it might save you a moment while waiting for reboots or whatever. have you tried resetting the actual modem though (just to make sure it isnt something that can be fixed by a full modem reset?). Jus unplug it, wait bout 30secs -> 1min an turn it back on.