Norton SystemWorks 2002 Problem

Discussion in 'Windows Desktop Systems' started by Gouk, Feb 18, 2002.

  1. Gouk

    Gouk Guest

    Hi

    I have Norton System Works 2002 installed and wanted to update the utilites and speed disk using live update but i get the following error message below.

    It will not let me overwrite the files with the new ones. I use live update to updat the virus deifitions and that goes ok but i cannot update utilities and speed disk :(

    Any suggestions or solutions?
     
  2. DrX

    DrX Guest

    I dont use it , but would it have something to do with windows File protection ?
     
  3. Hilander

    Hilander Guest

    Sounds like something is corrupted with SystemWorks.
    Try uninstalling it and reinstalling and then try downloading the updates.
    I had something similiar a while back and that was the only way I fixed it.
     
  4. Xav1eR

    Xav1eR Guest

    I have the same problem. And reinstall doesn't fix it. Any other suggestions ??
     
  5. Rod

    Rod OSNN Junior Addict

    Messages:
    40
    Same problem, 4 different computers. I begining to think its time to move on to diskkeeper..... Although I like the windoctor feature of system works
     
  6. dadx2mj

    dadx2mj Guest

    I have a buddy haveing that problem with a copy of System Works 2002 he got off of Morpheus. I have a legit copy and the update worked fine. Not trying to sling mud but do you guys have legit copies ?
     
  7. phishhead

    phishhead OSNN Senior Addict

    Messages:
    422
    Location:
    San Diego, California
    sorry guys but I used to use norton but went to ontrack system suite and never looked back...works like a charm should check it out.
     
  8. ghayes

    ghayes Microsoft MVP

    Messages:
    94
    "I begining to think its time to move on to diskkeeper..... "

    You don't have to. There are other/better defrag utilities available :)

    - Greg/Raxco Software

    Disclaimer: I work for Raxco Software, the maker of PerfectDisk - a commercial defrag utility and a competitor to SpeedDisk and Diskeeper, as a systems engineer in the support department.
     
  9. elkinm

    elkinm Guest

    Same problem two computers, both new clean installs. Uptadet fine before, just not the latest updates for some reason. Also had the Redirector error prior to the clean installs. Simply avoid the Redirector install this time. Has symantec lost it completely, are they out to create bugs and viruses now?
     
  10. Akash

    Akash OSNN Senior Addict

    Messages:
    350
    exactly the same problem here too!

    i removed the whole suite and installed nav2002 only
    no probs
    until liveupdate...
    then i get

    The procedure entry point ?SRStopRedirect@@YAKK@Z could not be located in the dynamic link library symredir.dll.
    on startup and email scanning is disabled
     
  11. Akash

    Akash OSNN Senior Addict

    Messages:
    350
    ok fixed it
    just reinstalled it and this time didnt install redirect liveupdate addon

    however norton utils still exist

    god only knows why its as 'windows 2000'

    Windows 2000Norton Utilities NT 6.0

    LiveUpdate was not able to complete this update.

    Please contact Technical Support and provide all information displayed on this screen.
    For contact information, go to Help->Technical Support from your Symantec product.

    The files below could not be updated by LiveUpdate:
    -----------------------------------
    File: d:\NORTON~1\_ISNU.DL^
    262144 Bytes 7/26/2001 6:00:00 v15.0.0.18.
    File: d:\NORTON~1\ACTEXT.DL^
    24576 Bytes 7/26/2001 6:00:00 v15.0.0.18.
    File: d:\NORTON~1\ALARM.DL^
    249891 Bytes 7/26/2001 6:00:00 v15.0.0.18.
    File: d:\NORTON~1\COFRGTST.DL^
    86016 Bytes 7/26/2001 6:00:00 v15.0.0.18.
    File: d:\NORTON~1\COFSTST.DL^
    90112 Bytes 7/26/2001 6:00:00 v15.0.0.18.
    File: d:\NORTON~1\CONDDTST.DL^
    106496 Bytes 7/26/2001 6:00:00 v15.0.0.18.
    File: d:\NORTON~1\CORSCTST.DL^
    77824 Bytes 7/26/2001 6:00:00 v15.0.0.18.
    File: d:\NORTON~1\DDENGSC.DL^
    483328 Bytes 7/26/2001 6:00:00 v15.0.0.18.
    File: d:\NORTON~1\N32DLIST.DL^
    126976 Bytes 7/26/2001 6:00:00 v15.0.0.18.
    File: d:\NORTON~1\N32DLSTU.DL^
    167936 Bytes 7/26/2001 6:00:00 v15.0.0.18.
    File: d:\NORTON~1\NDD32.EX^
    376832 Bytes 7/26/2001 6:00:00 v15.0.0.18.
    File: d:\NORTON~1\NDDENG.DL^
    495616 Bytes 7/26/2001 6:00:00 v15.0.0.18.
    File: d:\NORTON~1\NORTON.EX^
    49152 Bytes 7/26/2001 6:00:00 v15.0.0.18.
    File: d:\NORTON~1\NPROTECT.EX^
    135168 Bytes 7/26/2001 6:00:00 v15.0.0.18.
    File: d:\NORTON~1\NSMPLOGR.DL^
    49152 Bytes 7/26/2001 6:00:00 v15.0.0.18.
    File: d:\NORTON~1\NTABSHT.DL^
    32768 Bytes 7/26/2001 6:00:00 v15.0.0.18.
    File: d:\NORTON~1\NUABOUT.DL^
    110592 Bytes 7/26/2001 6:00:00 v15.0.0.18.
    File: d:\NORTON~1\NUFONT.DL^
    36864 Bytes 7/26/2001 6:00:00 v15.0.0.18.
    File: d:\NORTON~1\NUINTRO.DL^
    802816 Bytes 7/26/2001 6:00:00 v15.0.0.18.
    File: d:\NORTON~1\NULIVE.DL^
    65536 Bytes 7/26/2001 6:00:00 v15.0.0.18.
    File: d:\NORTON~1\NUMISC.DL^
    45056 Bytes 7/26/2001 6:00:00 v15.0.0.18.
    File: d:\NORTON~1\NUPLUGIN.DL^
    380928 Bytes 7/26/2001 6:00:00 v15.0.0.18.
    File: d:\NORTON~1\NUSPLASH.DL^
    135168 Bytes 7/26/2001 6:00:00 v15.0.0.18.
    File: d:\NORTON~1\README.TX^
    2373 Bytes 7/26/2001 6:00:00.
    File: d:\NORTON~1\S32DMAPL.DL^
    40960 Bytes 7/26/2001 6:00:00 v28.0.0.181.
    File: d:\NORTON~1\SENSOR32.DL^
    1163302 Bytes 7/26/2001 6:00:00 v15.0.0.18.
    File: d:\NORTON~1\SI32.EX^
    1163264 Bytes 7/26/2001 6:00:00 v15.0.0.18.
    File: d:\NORTON~1\SYSDOC32.EX^
    24614 Bytes 7/26/2001 6:00:00 v15.0.0.18.
    File: d:\NORTON~1\UE32.EX^
    512000 Bytes 7/26/2001 6:00:00 v15.0.0.18.
    File: d:\NORTON~1\UE32.HL^
    51299 Bytes 7/26/2001 6:00:00.
    File: d:\NORTON~1\UEBMP32.DL^
    200704 Bytes 7/26/2001 6:00:00 v15.0.0.18.
    File: d:\NORTON~1\USHELLEX.DL^
    380928 Bytes 7/26/2001 6:00:00 v15.0.0.18.
    File: d:\NORTON~1\WDSCAN.EX^
    57344 Bytes 7/26/2001 6:00:00 v15.0.0.18.
    File: d:\NORTON~1\WINDOC.EX^
    659504 Bytes 7/26/2001 6:00:00 v15.0.0.18.
    File: d:\NORTON~1\WIPINFNT.EX^
    323661 Bytes 7/26/2001 6:00:00 v15.0.0.18.
    File: d:\NORTON~1\WIPINFNT.HL^
    19243 Bytes 7/26/2001 6:00:00.
    File: d:\NORTON~1\REGWDOC.EX^
    20480 Bytes 7/26/2001 6:00:00 v15.0.0.18.
    File: d:\NORTON~1\DSCANATL.DL^
    53248 Bytes 7/26/2001 6:00:00 v15.0.0.18.
    File: d:\NORTON~1\NPComSvr.DL^
    32768 Bytes 7/26/2001 6:00:00 v15.0.0.18.
    File: d:\NORTON~1\SIREGIST.EX^
    86016 Bytes 7/26/2001 6:00:00 v15.0.0.18.
    File: d:\NORTON~1\EVENTLG.DL^
    24576 Bytes 7/26/2001 6:00:00 v15.0.0.18.
    File: d:\NORTON~1\NDDENGNT.DL^
    135168 Bytes 7/26/2001 6:00:00 v15.0.0.18.
    File: d:\NORTON~1\NINTROBJ.DL^
    36864 Bytes 7/26/2001 6:00:00 v15.0.0.18.
    File: d:\NORTON~1\NUSPLOBJ.DL^
    69632 Bytes 7/26/2001 6:00:00 v15.0.0.18.
     
  12. DarkSiege

    DarkSiege Guest

    I think you guys have to disable the services first and then install the update. Hopefully that helps...
     
  13. Akash

    Akash OSNN Senior Addict

    Messages:
    350
    well i hate norton unerase, so thats stopped, as is speed disk
    the only service part of symantec i have enabled is the norton antivirus one.
     
  14. elkinm

    elkinm Guest

    Just wondering, anybody know what the SpeedDisk service and the other Norton services actualy do?
     
  15. DarkSiege

    DarkSiege Guest

    The services are needed to monitor your comp's performance. It should be disabled through either services.msc or msconfig. You can enable them later if the update is successful. I hope this helps...
     
  16. elkinm

    elkinm Guest

    Nope, disabling the Speed Disk and killin any Norton services and programs had no effect. I still get the same Undate problems with both.
     
  17. DarkSiege

    DarkSiege Guest

    Try updating just the Live Update feature first and then the rest separately. I think the Live Update might need to be more current to install the other updates. You should also check that the folder containing the files don't have read-only checked. That will stop any modifications so uncheck it if it's checked.