no HD or CD showing after installing SP2

Discussion in 'Windows Desktop Systems' started by tzepp@cox.net, Aug 26, 2004.

  1. tzepp@cox.net

    tzepp@cox.net high

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    obviously the HD with XP Pro SP2 is working fine, but my other HD and DVD drive aren't available in windows. They show in BIOS and display when starting up, but once windows loads, they aren't available.
    This happened right after upgrading to SP2.

    Any ideas on this?
     
  2. Xie

    Xie - geek - Subscribed User Folding Team

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    Thats an odd one .. could be your chipset drivers are not working well w/ SP2 (I recently read about some Dell/HP/Compaq computers having troubles with said drivers. Maybe take a stroll over to your computer makers site and see if they have any driver updates for your machine and/or SP2 tips (I know HP/Compaq has a checklist of things). :)
     
  3. Hipster Doofus

    Hipster Doofus Good grief Charlie Brown

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    Open Control Panel/Admin Tools/Computer Management/Storage/Disk Management/

    Look in there. If you see them try reassigning the drive letters by right clicking on them.
     
  4. tzepp@cox.net

    tzepp@cox.net high

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    I checked out the ASUS site. I have the P4R800-VM board. There aren't any updates I haven't already installed.

    good idea, but any others?
    I've been searching everywhere and trying everything I can think of
     
  5. tzepp@cox.net

    tzepp@cox.net high

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    they don't show there or anywhere once windows loads. The only drive showing there is my SATA



     
  6. Hipster Doofus

    Hipster Doofus Good grief Charlie Brown

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    Microsoft.

    That link is for when they disappear after installing XP. Might be similar with SP2.
     
  7. tzepp@cox.net

    tzepp@cox.net high

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    That kinda sounds like my problem, but not exactly. The HD and DVD drive aren't showing in the device manager at all. I have no 'other devices' or problems with anything in the device manager.
    I tried it anyways...no luck :(
    but thanks for trying!
    I'll be checking back off and on all night if anyone has any ideas!

     
  8. Hipster Doofus

    Hipster Doofus Good grief Charlie Brown

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    Backup your registry then give this a go>

    [Start] [Run] [Regedit]
    Registry Key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class
    Key Name: {4D36E965-E325-11CE-BFC1-08002BE10318}
    Value Data: [Delete All Value Data from UpperFilters and LowerFilters]
    Note: Do not delete the Key or the Multi-String Values. Delete only the data values.
    Exit Registry and Reboot
     
  9. Xie

    Xie - geek - Subscribed User Folding Team

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    Are this other HD and DVD drive on the same IDE cable?
     
  10. dreamliner77

    dreamliner77 The Analog Kid

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    Hmmm, I'd try uninstalling the IDE driver and rebooting, downloading and installing the latest one if necessary.
     
  11. tzepp@cox.net

    tzepp@cox.net high

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    Location:
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    The HD running XP SP2 is a SATA.
    The HD not showing is on the primary IDE and the DVD is on the secondary


     
  12. tzepp@cox.net

    tzepp@cox.net high

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    Location:
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    I actually missed this suggestion, but that's what fixed it. I just uninstalled from the device manager, rebooted, and everything works!!
    Thanks for the help everyone!!