Hey guys, I have been designated the lead Installer for computers at Circuit City. We had someone that was doing it before, but now they feel that senior members need to be out on the floor, so here I am. I just started doing installations on Sunday, and I'm trying to gather a bunch of ideas on the best way to do things. One of the things that we do is a system tune up. That includes removing the junk software that comes with a computer when it's new, or old if they haven't gotten rid of it, such as ads, installers, etc. Another thing we take care of is spyware removal, and that is where this post is coming in. I have seen what two different people use in order to remove spyware. One of them told me that they have used Ad-Aware in the past and that it has destroyed computers when you uninstall it. They suggested that I use a program called Web-Root. I personally have used Ad-Aware in the past and I have never had any problems what so ever. Nothing but flawless performance. Webroot when I first used it was ok, but it's a demo program and the other day when I was at work it was horrible. The other told me it's ok to use Ad-Aware. When I used Ad-Aware I was blown away by the performance, so that's always a plus. But here's where I want your suggestions. What software should I use to take care of these system tuneups? I need something that is going to work well the first time around. I have a little thumb drive that I carry around at work that is going to be having this software on it, so feel free to recommend a few things and why. Now I've also been going through and turning off some Startup Spyware as I see it. What do you guys thinks about that? And lastly [none of this is in any particular order] I would go through Add/Remove programs and remove some spyware items that I have seen, and some programs that the customer may not use / or the software is harmful or closing slowdowns. If you were tasked with a "system tuneup", what would you clarify that as? What would you personally do for this?