msn messenger error code 8010040

Discussion in 'Windows Desktop Systems' started by bobsalot, Jan 9, 2006.

  1. bobsalot

    bobsalot Boooooooooooooooooooom

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  2. sean.ferguson

    sean.ferguson Moderator Folding Team

    Messages:
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    Location:
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    Might have something to do with an XML issue, the XML file that messenger uses sometimes has issues registering correctly. Try the following:

    1: Click "Start", click "Run", type the following command, and then press ENTER:
    Code:
    %windir%\system32\regsvr32 %windir%\system32\msxml3.dll
    After this command is completed successfully, you should receive the following message: "dllRegisterserver in file_name succeeded." ;

    2. Click "OK."

    3. Sign in to MSN Messenger again.
     
  3. bobsalot

    bobsalot Boooooooooooooooooooom

    Messages:
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    Location:
    Broadstairs, UK
    omg omg omg u r so the best eva. thank u sososososo much. the only prob now is as soon as im signed on it crashes straight away lol.
     
  4. bobsalot

    bobsalot Boooooooooooooooooooom

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    Location:
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    acutally its only wen i open a message box
     
  5. Mastershakes

    Mastershakes Moderator

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    We are getting closer jah?
     
  6. bobsalot

    bobsalot Boooooooooooooooooooom

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    Location:
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    yep. its only wen i open i message box wid someone now. i can sign in ok.
     
  7. sean.ferguson

    sean.ferguson Moderator Folding Team

    Messages:
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    Location:
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    What error message are you getting this time - or is it the same message?
     
  8. bobsalot

    bobsalot Boooooooooooooooooooom

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    it just says it has encountered a problem and needs to close.
     
  9. Mastershakes

    Mastershakes Moderator

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    Try reinstalling now that Sean fixed that XML issue.
     
  10. bobsalot

    bobsalot Boooooooooooooooooooom

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    Location:
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    have now uninstalled and reinstalled but still crashes wen i open message box
     
  11. bobsalot

    bobsalot Boooooooooooooooooooom

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    Location:
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    woooo tis ma birthday but still no msn!!!
     
  12. Mastershakes

    Mastershakes Moderator

    Messages:
    1,721
    Location:
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    K, try this.

    Click on start and then on run. Now, type the following command: %appdata%\microsoft and press enter. Delete the MSN Messenger folder.

    Install the latest MSN.

    Still not working - try some of these steps...

    http://www.imzers.com/msn/solve/msn-messenger-hangs.php

    It's seems like some of your DLLs are messed up.
     
    Last edited: Jan 10, 2006
  13. bobsalot

    bobsalot Boooooooooooooooooooom

    Messages:
    1,584
    Location:
    Broadstairs, UK
    it has worked. just dat beta is not working.
     
  14. sean.ferguson

    sean.ferguson Moderator Folding Team

    Messages:
    1,693
    Location:
    Fife; Scotland
    So, 7.5 is working... but Windows Live messenger isnt?
     
  15. bobsalot

    bobsalot Boooooooooooooooooooom

    Messages:
    1,584
    Location:
    Broadstairs, UK
    yes thats rite
     
  16. rotjong

    rotjong Moderator

    Messages:
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    Location:
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    You haven't patched it in any way have you? I've had no problems at all with WLM 8.0.0365 so far. It's not perfect but no error messages or anything yet.

    rotjong
     
  17. bobsalot

    bobsalot Boooooooooooooooooooom

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    Location:
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    na no patch. fresh install.
     
  18. bobsalot

    bobsalot Boooooooooooooooooooom

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    ok .... i clicked on the error report i get and it says this...............
    error signature
    AppName: msnmsgr.exe AppVer: 8.0.365.0 AppStamp:438dec9e
    ModName: mwsoeplg.dll ModVer: 1.3.1.5 ModStamp:43036118
    fDebug: 0 Offset: 00010e68
     
  19. Mastershakes

    Mastershakes Moderator

    Messages:
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    Location:
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    I'm getting a ton of hits for mwsoeplg.dll potentially being associated the the MyWebSearch toolbar....
    if it's modified of course...

    bobs, could you post a hijackthis log?

    MWSOEPLG.DLL - unknown (includes RPC and shell calls)
     
    Last edited: Jan 12, 2006
  20. bobsalot

    bobsalot Boooooooooooooooooooom

    Messages:
    1,584
    Location:
    Broadstairs, UK
    Logfile of HijackThis v1.99.1
    Scan saved at 17:00:28, on 12/01/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
    c:\program files\mcafee.com\agent\mcdetect.exe
    c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
    C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\slserv.exe
    C:\WINDOWS\System32\svchost.exe
    C:\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
    C:\Apps\Powercinema\PCMService.exe
    C:\apps\ABoard\ABoard.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\PROGRA~1\mcafee.com\mps\mscifapp.exe
    C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe
    C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
    C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
    C:\Program Files\VoyagerTest\fts.exe
    C:\apps\ABoard\AOSD.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
    C:\Program Files\Sony\CONNECTAutoUpdate\CONNECTScheduler.exe
    C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
    C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
    C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
    C:\Program Files\QuickTime\qttask.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\Program Files\Google\Google Talk\googletalk.exe
    C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
    C:\Program Files\Sony\CONNECTAutoUpdate\CONNECTAUTrayApp.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\Common Files\Sony Shared\GMR\GMRMan.exe
    C:\Program Files\Sony\CONNECTAutoUpdate\CONNECTAutoUpdate.exe
    C:\Program Files\CASIO\Photo Loader\Plauto.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
    C:\WINDOWS\system32\HPZipm12.exe
    C:\Program Files\AOL 9.0\waol.exe
    C:\Program Files\Common Files\AOL\aoltpspd.exe
    c:\progra~1\mcafee.com\vso\mcvsftsn.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\System32\svchost.exe
    C:\DOCUME~1\MARKST~1\LOCALS~1\Temp\Rar$EX00.484\HijackThis.exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://format.packardbell.com/cgi-bin/redirect/?country=UK&range=AD&phase=6&key=SEARCH
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = file:///C:/APPS/IE/offline/uk.htm
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = file://C:\APPS\IE\offline\uk.htm
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Packard Bell
    R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
    O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL
    O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\program files\mcafee.com\mps\mcbrhlpr.dll
    O2 - BHO: McAfee PopupKiller - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - c:\program files\mcafee.com\mps\popupkiller.dll
    O2 - BHO: PBUKV2 - {4E7BD74F-2B8D-469E-A0E8-F479B685FA7D} - C:\WINDOWS\system32\pbukv2.dll
    O3 - Toolbar: PBUKV2 - {4E7BD74F-2B8D-469E-A0E8-F479B685FA7D} - C:\WINDOWS\system32\pbukv2.dll
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
    O4 - HKLM\..\Run: [PCMService] "c:\Apps\Powercinema\PCMService.exe"
    O4 - HKLM\..\Run: [ACTIVBOARD] c:\apps\ABoard\ABoard.exe
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
    O4 - HKLM\..\Run: [MPSExe] c:\PROGRA~1\mcafee.com\mps\mscifapp.exe /embedding
    O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe
    O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MskDetct.exe /startup
    O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
    O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
    O4 - HKLM\..\Run: [%FP%Friendly fts.exe] "C:\Program Files\VoyagerTest\fts.exe"
    O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
    O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
    O4 - HKLM\..\Run: [CONNECTScheduler] "C:\Program Files\Sony\CONNECTAutoUpdate\CONNECTScheduler.exe" /RUN_SCHEDULER
    O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
    O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
    O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
    O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe
    O4 - HKCU\..\Run: [googletalk] "C:\Program Files\Google\Google Talk\googletalk.exe" /autostart
    O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
    O4 - HKCU\..\Run: [STYLEXP] C:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide
    O4 - Global Startup: CONNECTAUTrayApp.lnk = C:\Program Files\Sony\CONNECTAutoUpdate\CONNECTAUTrayApp.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\microsoft office\Office\OSA9.EXE
    O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
    O4 - Global Startup: Photo Loader supervisory.lnk = C:\Program Files\CASIO\Photo Loader\Plauto.exe
    O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZCxdm590YYGB
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O14 - IERESET.INF: START_PAGE_URL=file://C:\APPS\IE\offline\uk.htm
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei/CursorManiaFWBInitialSetup1.0.0.15.cab
    O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.1.2.76.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,90/mcinsctl.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1135448492578
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1136721182140
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,23/mcgdmgr.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{2763994C-6A56-404A-9B68-1552DE4CE4EA}: NameServer = 205.188.146.145
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O18 - Protocol: talkto - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
    O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
    O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - McAfee, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
    O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
    O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
    O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
    O23 - Service: Sony SCSI Helper Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\Fsk\SonySCSIHelperService.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
    O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
    O23 - Service: StyleXPService - Unknown owner - C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe