At work we have to use MS backup to backup users data on external drives. So, I have been assigned to figure out why sometimes on Windows 2000 / Windows XP with all of the SP's and updates changed files do not get backed up on a normal full backup. Sometimes it works, sometimes it doesn't. What I did was is took a folder with my name, added a Word document and put my intials in it. I ran a schedualed auto full normal backup. It backed the file up fine. So, I removed the folder from my desktop, ran restore and it restored it just fine. So, I made another change to the file, I added another line with the date, saved, ran the auto backup again. Went fine, so I thought. I removed the folder from my local machine, ran the backup and the file was restored, but with only the original first line I added....? Does anyone have any ideas? I have searched and am still searching. Hopefully someone else has been able to fix this issue.