I have this client who I have worked with for about 1.5 years now. She has a PC that gets infected, nay, RIDDLED with spyware and viruses ALL the time. It's Windows XP Pro, SP2, Norton AV, patched, yadda yadda yadda... Without Fail, about every 2-3 months, I get a call. Poor thing is just infected beyond belief. Last time I was there, about a month ago, Norton was disabled and after enabling/updating, found and removed 47 viruses :s Now, I don't mind the business, but this is getting to be a bit of a chore. I'm thinking this time when I give it back, I'm going to remove Administrative Access for both her and her siblings. I have tried installing Firefox, mostly because it allows you to be a bit dumber, and still be safe, and it doesn't help. Anyone else have any CONSTRUCTIVE pro-active methods I can put in place? I don't want different Operating Systems, AV Packages or anything like that, it is 100% user error. How can I lock this system down a bit, while it's still useable? I know the lack of Admin is going to be a pain at first, but I can WTS to the box and install apps/make changes when needed.