looking for service desk php application

Discussion in 'Web Design & Coding' started by Heeter, Jan 23, 2009.

  1. Heeter

    Heeter Overclocked Like A Mother

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    Hi all,

    I would like to move the service department here up to the twentieth century.

    They deal with crazy amount of paperwork, dealing with clients, returns, rma's and such.

    I was wondering if there was a php, mysql backend application that would fit my needs.

    If it is opensource, that would be even nicer..........

    Thanks

    Heeter
     
  2. LordOfLA

    LordOfLA Godlike!

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    Maidenhead, Berkshire, UK
    Kayako eSupport :)
     
  3. bmclaughlin807

    bmclaughlin807 Let's blow something up. Political User

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  4. Heeter

    Heeter Overclocked Like A Mother

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    Thanks a trillion, LofLA, bmclaughlin807

    Looks exactly like what I was looking for. (SupportSuite & otrs.org)

    Thanks again,

    Heeter
     
  5. LordOfLA

    LordOfLA Godlike!

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    Location:
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    SupportTrio is another one to look at.

    I've tried all the opensauce ones and they don't hold a candle to eSupport/SupportTrio for commercial organisations.
     
  6. Heeter

    Heeter Overclocked Like A Mother

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    I have the kayako 30 day trial installed, looks amazingly stable.


    Gonna try supportTrio now,

    Thanks a million, LofLA

    Heeter