Logitech quickcam traveller

Discussion in 'Windows Desktop Systems' started by BornReady, Dec 5, 2001.

  1. BornReady

    BornReady Guest

    Has anyone managed to get one of these things to work under winxp.
    It works fine as a still camera but when you try to use it as the webcam the entire system freezes up... and thats with the xp drivers supplied by Logitech.... and there support is ohhhh so supportive...........
    Any help is appreciated.....
     
  2. Lonman

    Lonman Bleh!

    Messages:
    2,642
    Here's a link back to Logitech again:

    http://www.logitech.com/cf/support/qctraveler.cfm

    There's a "Help Documents" section on this page that looks like a half a mile long or so. I'm willing to bet your issue isn't an isolated one. The first article addresses diagnostics... hopefully that will help you pin down the problem and point you in the right "getting it fixed" direction. Good luck.
     
  3. BornReady

    BornReady Guest

    Thanks Lonman but all those refer to windows editions prior to XP. The camera works perfectly under windows 98.....
     
  4. Lonman

    Lonman Bleh!

    Messages:
    2,642
    What motherboard are you running? XP and USB has been a headache for a lot of folks, you might try looking for your solution in that direction.
     
  5. BornReady

    BornReady Guest

    my system is as follows

    Asus A7V
    650 Duron
    384 mgs pc133 ram
    Hercules 4500 Kyro II Video Card
    Soundblaster live Value

    I don't think the problem is the USB ports because the camera does work as a still for downloading photos... Also my printer and joystick are connected to the USB ports with no problems..... As I said all of this works fine under windows 98 but the camera fails to operate as a web cam under XP....... I am stumped
     
  6. jw50

    jw50 OSNN Senior Addict

    Messages:
    354
    What webcam application are you using? Most likely that application is having problems recognizing the WDM drivers. Try some other webcam applications (i.e., cu-seeme, netmeeting, icuii, ispq,...) and see if it locks up on all applications. Also make sure you can get good vid using the Logitech QuickCam program.
     
  7. BornReady

    BornReady Guest

    it has locked up on every program that I have tried. The camera seems to work fine as a still camera but for video,, it just freezes...
    I get the feeling that Windows XP is only seeing it as a still camera and not as a webcam (Its a dual purpose cam). I have the same problem if I use windows drivers or logitechs drivers. The only support I get from Logitech is them telling me to call there technical support (long distance to the U.S. of course).
    I know there is nothing wrong with the camera because its working fine in windows 98SE.
    Thanks for your suggestions.......