Linksys Router not working with comcast?!

Discussion in 'Windows Desktop Systems' started by lancer, May 3, 2005.

  1. lancer

    lancer There is no answer! Political User Folding Team

    Messages:
    3,093
    Location:
    FL, USA
    I used to have verizon DSL and i used this router with that, and it worked perfectly, i had two computers hooked up to it.

    But i recently got comcast cable internet and the linksys router will not work. even with just one computer connected.

    I want to connect one computer and my Xbox to the router so they can both use the net at the same time, but at the moment there is no internet connectivity through the router at all, both th xbox and the pc can get an ip address from the dhcp componant in the router, but thats it.

    Any suggestions or help is greatly appreciated.

    Thanks
     
  2. try plugging the network cable into another slot in the router
     
  3. lancer

    lancer There is no answer! Political User Folding Team

    Messages:
    3,093
    Location:
    FL, USA
    i've done that it is a four port router. and i've tried every one of them.
     
  4. Kush

    Kush High On Life!

    Messages:
    4,590
    Location:
    Montreal, Quebec
    update to the latest firmware
     
    Last edited: May 3, 2005
  5. lancer

    lancer There is no answer! Political User Folding Team

    Messages:
    3,093
    Location:
    FL, USA
    thats all people say "update to the latest firmware", i know you mean well, but if it was working before on the existing firmware, that is no reason for it not to be working how. BUT i will update it just in case.
     
  6. sean.ferguson

    sean.ferguson Moderator Folding Team

    Messages:
    1,693
    Location:
    Fife; Scotland
    <edited for a complete lack of knowledge, i apologise/>
     
    Last edited: May 3, 2005
  7. PseudoKiller

    PseudoKiller Zug Zug

    Messages:
    3,858
    Location:
    Ice Crown Citadel
    first log into the router:
    find the page that handles yout WAN and release and renew your IP
    You should get a new one, if this doesnt work then unplug the cable modem for about 30 secs plug it back in wait for the sync up on Comcast's side then go back to the router and release and renew. This should work. I have done it on several occasions and as recently as last week after I got Comcast cable access installed at my new place.
    BTW I am assuming this is a BEFSR41 (you should always specify what you are using when having issues with hardware) but this work with all versions of Linksys. After you get all that done and if it is working (if should be) then update to the latest version of firmware for the Linksys
     
  8. lancer

    lancer There is no answer! Political User Folding Team

    Messages:
    3,093
    Location:
    FL, USA
    i have tried that also, but i've only unplugged and then plugged in the modem, i'll leave it for thirty secs tonight and see if that helps.
     
  9. Racer_600

    Racer_600 OSNN Junior Addict

    Messages:
    39
    Location:
    Ottawa, Canada
    I know some DSL require require a login name and password so the router needs to use PPPOE to connect to the router. Where as I have yet to see a cable modem need that so the router is set to obtain IP automatically. I'm sorry if i'm pointing out the obviouse.
     
  10. lancer

    lancer There is no answer! Political User Folding Team

    Messages:
    3,093
    Location:
    FL, USA
    thanks for trying to help anyway i think the pppoe is just for adsl, like bts where you need to log in, although i'm not sure if you have to do that anymore.
     
  11. zeke_mo

    zeke_mo (value not set) Staff Member Political User Folding Team

    Messages:
    1,984
    Location:
    Placerville, CA
  12. lancer

    lancer There is no answer! Political User Folding Team

    Messages:
    3,093
    Location:
    FL, USA
    ok thanks for reminding me thats another problem, the router is not getting the dns at all. do you think adding it manually will help?

    I am using dhcp, but i can just as well turn it to manual configuration
     
  13. zeke_mo

    zeke_mo (value not set) Staff Member Political User Folding Team

    Messages:
    1,984
    Location:
    Placerville, CA
    I use a manual setup because I host games and need a set IP to have ports open. If it fixes the problem, I dont see why you shouldnt use it :p. I would atleast give it a try, and dont use comcast DNS; I switched over to verison DNS and such is much faster now. If you need help setting up a manual connection, let me know :)
     
    Last edited: May 3, 2005
  14. lancer

    lancer There is no answer! Political User Folding Team

    Messages:
    3,093
    Location:
    FL, USA
    i think i know how to do it.

    let me know if this is right?

    Turn DHCP off and set the ip range you want to use, in the dns section put in the primary and secondary dns server addresses.

    on the computer and xbox enter ip addresses (ie if i choose the range to start from 100, then i could have the xbox on 110 and the pc on 120? does this sound correct?
     
  15. lancer

    lancer There is no answer! Political User Folding Team

    Messages:
    3,093
    Location:
    FL, USA
    also is there any way to get the router reset to the factory settings?
     
  16. celticfan11

    celticfan11 Moderator

    Messages:
    744
    Location:
    Vernon, CT
    just reset the router to the factory settings. There should be a small button you press in the back of the router. Hold this till all the lights flash then let go. This should return the router to the original state. Simply plug the ethernet from the modem to the WAN port and wait a minute and it should get an IP address. No configuring should be needed.
     
  17. egghead

    egghead Double O Egghead

    Messages:
    504
    my router wont work unless i register and clone my MAC address

    you probably went through everything but just thought i should add this
     
  18. lancer

    lancer There is no answer! Political User Folding Team

    Messages:
    3,093
    Location:
    FL, USA
    what a fountain of ****ing renewable knowledge you guys are

    Thanks
     
  19. PseudoKiller

    PseudoKiller Zug Zug

    Messages:
    3,858
    Location:
    Ice Crown Citadel
    there is a page in the config to reset to Factory Defaults...

    Also dont be confused between DHCP WAN or DHCP LAN make sure which is which when you turn on / off
     
  20. zeke_mo

    zeke_mo (value not set) Staff Member Political User Folding Team

    Messages:
    1,984
    Location:
    Placerville, CA
    PseudoKiller, i find it really hard(no pun) to read threads with your sig :p