Keep getting a new hardware found message of HP DeskJet 720C when I boot into my

Discussion in 'General Hardware' started by 456, Sep 21, 2002.

  1. 456

    456 Guest

    Hi to all,

    Last night I format my Hard Drive and did a clean install of Windows 98 SE. When I boot into Windows desktop successfully, I got a new hardware Found message and told me found my HP DeskJet 720C, instead of click Next, I click Cancel (because I don't have the original driver CD and I have to download the driver from HP). After getting into Windows Desktop, I download the HP DeskJet 720C driver from HP and click on the executable file and install the HP Software and driver automatically onto my computer. Everything is fine after install the driver. But I have a problem. After reboot my PC, I still keep getting a new hardware found message of HP DeskJet 720C when I boot into my Windows every time, so I would like to know how can I get rid of this annoying message?

    Please help and thanks for your help in advance.
  2. stuy_b

    stuy_b Guest

    Try going into the device properties and updating the driver that way instead of running the HP install, and select the driver you downloaded.

    The install program from HP, could be at fault.
  3. Goldy

    Goldy Guest

    Try looking in safe-mode for another 720C that is not installed
  4. 456

    456 Guest

    Thanks for all your propt reply but the problem is the up-to-date driver is a all in one driver + software exe package and there is no way to install driver and software separately.

    Please advise more.
  5. Goldy

    Goldy Guest

    Go through the installation. Then remove it.