Is there a way I can find out my CD-Drive maker and know the make and model?

Discussion in 'General Hardware' started by darklink1017, Oct 22, 2002.

  1. darklink1017

    darklink1017 Guest

    I bought a HP Pavilion 7935 last september, and have really slow CD-Drive speed. I was wondering if i could download some new drivers to resolve this issue. Is there some kind of program that will allow me to see the information? Right now, Window XP lists my CD-drive as " IDE-CD R/RW 8x4x32".
     
  2. Nick M

    Nick M Moderator

    Messages:
    3,961
    Open your case, and look at the top of your CDROM drive, it should say what you want to know.
     
  3. Hipster Doofus

    Hipster Doofus Good grief Charlie Brown

    Messages:
    5,920
    Location:
    Melbourne Australia
    Try this program. It does not install. Just use & exit. You might have to get additional drivers. It will tell you.
     
  4. darklink1017

    darklink1017 Guest

    well, it says hp cd-writer as a label where the CD open button is... but that dosn't help by telling me which model and stuff....
     
  5. darklink1017

    darklink1017 Guest

    it's saying i have windows nt, and that i need to download ASPI32.exe
     
  6. Hipster Doofus

    Hipster Doofus Good grief Charlie Brown

    Messages:
    5,920
    Location:
    Melbourne Australia
    Then that's what you'll have to do if you want that program to identify your cd rom. I personally have not installed aspi32.
     
  7. Nick M

    Nick M Moderator

    Messages:
    3,961
    Not where the open button is, on the top part inside of the case.
     
  8. gonaads

    gonaads Beware the G-Man Political User Folding Team

    Try this Link:
    http;//bizforums.itrc.hp.com/cm/QuestionAnswer/1,,0xb2d9911284f5d5118ff40090279cd0f9,00.html
    COPY AND PASTE into your Browser Just change the ; into : because the link is not working as it was posted.
    It's an HP Business Customer Discussion Group. It's discussing the CD-R/W on Pavilion 7935.
     
  9. djwhite

    djwhite OSNN Senior Addict

    Messages:
    473
    Or you could download a program called AIDA, it'll tell you everything you want to know and more.
     
  10. gonaads

    gonaads Beware the G-Man Political User Folding Team

    The pasting of that link does not seem to be working... Soooooooo, here is what was on that Page (check out the Link in red):





    CD-R/W on Pavilion 7935

    business customer discussion groups > desktops and workstations > home PCs - pavilion > CD-R/W on Pavilion 7935

    receive e-mail notification if a new reply is posted reply to this message post new message
    author subject: CD-R/W on Pavilion 7935

    John B
    December 20, 2001 22:26 PM GMT
    The CD-R/W on my Pavilion 7935 shows up in control panel as a Philips CDD4581. I can find no references to this part number (or HP's part number) on either HP's or Philips web sites. I am trying to obtain drivers and mastering software for this drive and nothing I've found seems to work. Does anybody know what this things is and where I can get drivers for Win2K or Windows XP?
    Note: If you are the author of this question and wish to assign points to any of the answers, please login first. Click here for more information on assigning points.

    Sort Answers By: Date or Points

    jayzad2
    This user has accumulated 300 or more points
    December 20, 2001 22:42 PM GMT [ unassigned ]
    http://www2.driverguide.com/

    x man
    This user has accumulated 1500 or more points
    December 21, 2001 00:41 AM GMT [ unassigned ]

    Hi John, your 7935 is pre-loaded with XP as you know, the CD-Writer should be working along with the pre-installed HP-RecordNow software. If you ran into some problem could you not do a non-destructive System Recovery specifically for the CD-Writer drivers and software? Here's a link showing how: http://www.hp.com/cposupport/personal_computing/support_doc/bph07512.html

    The drivers update page for you machine indicate a Samsung CD-R/W
    Here's the link: http://www.hp.com/cgi-bin/cposupport/swindex.pl?p=hppavilion62755&l=en&c=MicrosoftWindowsXP
    You may have to open up the case to see which drive you have. It would be odd to have a Samsung that the computer recognizes as a Philips but stranger things have happened.

    Here's a link regarding identifying the CD-R/W: http://www.hp.com/cposupport/personal_computing/support_doc/bph06196.html

    Rich
    December 21, 2001 06:46 AM GMT [ unassigned ]
    John, I have the same problem. I am not impressed with my CD-Writer and Customer Support.

    The CD-Writer says it is a Phillips model and I have had trouble with it. When I called Customer Service they said I had a Samsung CD-Writer on my machine. When I explained that I didn't, they blew me off.

    It's funny--apparently HP thinks that Samsung is spelled "P-H-I-L-L-I-P-S".

    I'd like the problem to be rectified without an avalanche of high-tech explanation. I dropped a grand on this machine and I expect it to be in working order.

    John B
    December 21, 2001 19:16 PM GMT [ N/A: Question Author ]
    While the HP site says that my Pavilion should have a Samsung drive, the fact is that it does not. I tried the Samsung firmware update, and I get an error reporting that there is no Samsung drive installed. Both Win2K and XP report the drive as a Philips CDD4851. I really don't want to have to open the box and rip it apart to verify that it is, in fact, a Philips drive. I'll return the PC and buy a Dell before I do that.

    Rich
    December 21, 2001 19:27 PM GMT [ unassigned ]
    Yep, I tried installing the Samsung firmware update and XP responded that my CD-Writer was Philips and not Samsung.

    Any suggestions, HP? I'd rather not try a "non-destructive system recovery" without recovery CDs. I am not a computer scientist and I would like to know what I should do with plain english instructions.

    My serial is MX144A0680. Product # P5267A-ABA. Service ID # 112-701.
     
  11. darklink1017

    darklink1017 Guest

    thank you all for your support, i found out the make and model.
     
  12. gonaads

    gonaads Beware the G-Man Political User Folding Team

    What is it???