IPCONFIG Problem

Discussion in 'Windows Desktop Systems' started by omg its nlm, Nov 2, 2006.

  1. omg its nlm

    omg its nlm lvl 17 Hax Folding Team

    Messages:
    1,829
    Location:
    Minnesota
    I have a user that when he does an ipconfig here is what happens....

    C:\Documents and Settings\cliff.robbins>ipconfig
    Windows IP Configuration
    An internal error occurred: A device attached to the system is not functioning.
    Please contact Microsoft Product Support Services for further help.
    Additional information: Unknown media status code.
    C:\Documents and Settings\cliff.robbins>


    Any Ideas?
     
  2. falconguard

    falconguard Carbon based lifeform Political User Folding Team

    Messages:
    3,406
    Location:
    SoCal
    does device manager see the network card?
     
  3. fitz

    fitz Just Floating Along Staff Member Political User Folding Team

    Messages:
    4,076
    Location:
    Chicagoland
    more specifically, how many network cards are present? What OS? Did the system get upgraded fron 2000 to XP? Are there any modems connected? Are these setup for DHCP or static?

    Have you tried removing and reinstalling the network drivers and/or network stack?
     
  4. omg its nlm

    omg its nlm lvl 17 Hax Folding Team

    Messages:
    1,829
    Location:
    Minnesota
    There is a wireless card and that is when this happens. XP Pro of course. Everything is auto detect.

    Yeah I did the driver updates. I had this issue once in the past with a user and I updated the drivers and it worked for a day and then it broke again.

    Its an IBM T41
     
  5. kcnychief

    kcnychief █▄█ ▀█▄ █ Political User Folding Team

    Messages:
    16,948
    Location:
    Massachusetts
    I would be sure the "Workstation" Service is set to Started, ran into this the other day I think.
     
  6. omg its nlm

    omg its nlm lvl 17 Hax Folding Team

    Messages:
    1,829
    Location:
    Minnesota
    Workstation service is on.
     
  7. kcnychief

    kcnychief █▄█ ▀█▄ █ Political User Folding Team

    Messages:
    16,948
    Location:
    Massachusetts
    Is there an error with an error code in the event viewer around the time you try to run IPCONFIG?
     
  8. omg its nlm

    omg its nlm lvl 17 Hax Folding Team

    Messages:
    1,829
    Location:
    Minnesota
    I am having the user do a netsh to reset TCP/IP and see what that does.
     
  9. fitz

    fitz Just Floating Along Staff Member Political User Folding Team

    Messages:
    4,076
    Location:
    Chicagoland
    this would have been my next sugestion.

    Does this only happen when the wireless card is enabled?
     
  10. omg its nlm

    omg its nlm lvl 17 Hax Folding Team

    Messages:
    1,829
    Location:
    Minnesota
    Well its still not working. I had the user also reinstall his drives. I am not to sure. I think it only happens with his wireless card enabled. I am checking on that right now. Any other ideas?

    Per User -
    If I have a wired connection, IPCONFIG works. When I have both a wired and wireless connection, IPCONFIG also works then and reports both IP Addresses.
     
    Last edited by a moderator: Nov 7, 2006
  11. kcnychief

    kcnychief █▄█ ▀█▄ █ Political User Folding Team

    Messages:
    16,948
    Location:
    Massachusetts
    So if IPCONFIG works both ways and reports a valid IP, what is the problem?
     
  12. omg its nlm

    omg its nlm lvl 17 Hax Folding Team

    Messages:
    1,829
    Location:
    Minnesota
    When just on wireless he is getting the error message I posted above.
     
  13. kcnychief

    kcnychief █▄█ ▀█▄ █ Political User Folding Team

    Messages:
    16,948
    Location:
    Massachusetts
    Are you using hardware profiles?
     
  14. omg its nlm

    omg its nlm lvl 17 Hax Folding Team

    Messages:
    1,829
    Location:
    Minnesota