Internet Explorer crashes right when you try and open it

Discussion in 'Windows Desktop Systems' started by Punkrulz, Jan 31, 2005.

  1. Punkrulz

    Punkrulz Somewhat eXPerienced

    Messages:
    790
    Location:
    Woodbury, NJ
    Ok guys, please bear with me. My cousin gave me this description of his problem and I don't know what the problem is just by him explaining it. As always he tends to complain that his computer is slow... I personally think he wants it to be faster than it can go, because everytime I look at it, it's fine... in any case, he states that Internet Explorer has been running slow, it makes the computer run slow. And now, everytime he double clicks the icon for Internet Explorer, it immediately comes up that this program has suffered from an error [I forget that canned message, but you know it, close or submit a bug report, etc], and the program just refuses to open.

    Now, without me being able to look at it and scan for some spyware or anything, I've seen this problem occur before and haven't really found a cause for it. What causes this? Is there any one thing in particular that can cause this to happen?

    Thanks!
     
  2. egghead

    egghead Double O Egghead

    Messages:
    504
    if he uses yahoo messanger, ask him to uninstall everything that mentions yahoo and see if that helps.

    I had a customer with a problem like that and nothing worked so beforethe final option of giving up and formatting i do add/remove programsas a last ditch effort and yahoo toolbar or something in yahoomessenger cooked explorer. uninstalling tahoo fixed it

    good luck
     
  3. Hipster Doofus

    Hipster Doofus Good grief Charlie Brown

    Messages:
    5,920
    Location:
    Melbourne Australia
    Also try deleting all cookies, temp files, etc.

    If it is still playing up try these>>>

    Try this to repair IE
    Start/Run/regsvr32 urlmon.dll

    OR

    To reinstall IE
    Start/run/rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 c:\windows\inf\ie.inf

    OR

    Microsoft