Hello all, first post here !!! Hopefully someone can help me out here !! I'm having problems with Internet explorer 6, it chrashes all the time for me. I don't use it that much, i use netscape, but i noticed lately that it won't do anything at all.. That probably relates to the windows xp question i have!! when i try to restart or turn off the computer, it gives me a "this program is not responding" error message, and either waits for me to end now, or does it by itself !!! it does it twice, and both are files that are on my computer!!! I've tried to delete the first file but the system says it's being used by another program!!! here's what the problem is and where the files are located !!! C:\Program Files\Common Files\Totem Shared\Uninstall0001\Upd.exe and C:\Windows\system32\ossproxy.exe Thanks!!