iexplore.exe problems on my home PC.

Discussion in 'Windows Desktop Systems' started by RickyBaw, Jan 6, 2006.

  1. RickyBaw

    RickyBaw OSNN Junior Addict

    Messages:
    20
    Location:
    Barling, AR (that's ARKANSAS)
    Geez, I'm begining to think I have a LOT of problems. PSP, cellphone, etc. All I ever do is complain!

    Be that as it may, on my desktop computer at home when I go to shut it down at night or whenever, if I've had IE windows open at some point, I typically get an error message after I've clicked on turn off computer that tells me the program won't close so I have to click END NOW. Oftentimes, after I've booted up, I'll click on either the shortcut in the quick launch bar or the desktop icon or the start menu icon and nothing happens. The program doesn't open or do anything. So, I click it again and then it opens. It's EXACTLY those times that I get that other message when I go to shut down. It's like the first time I click on it and it doesn't work, it screws something up that doesn't cause problems until I go to shut down.

    Anyone else ever seen this and if so, what the heck can I do to make it stop!?!?

    I've tried uninstalling and reinstalling IE 6.0 and that hasn't helped.

    Oh, and I'm too much of a wuss to switch to some other browser so "Switch to Firefox" isn't my solution. :nervous:
     
  2. Mastershakes

    Mastershakes Moderator

    Messages:
    1,721
    Location:
    Montreal
    Run hijackthis against your system, and post the log.

    We will prevail.
     
  3. RickyBaw

    RickyBaw OSNN Junior Addict

    Messages:
    20
    Location:
    Barling, AR (that's ARKANSAS)
    It's been a while since I've run it. Of course, I'm at work now but I'll try that when I get home.
     
  4. RickyBaw

    RickyBaw OSNN Junior Addict

    Messages:
    20
    Location:
    Barling, AR (that's ARKANSAS)
    Alright Master of disaster...here's my hijack this log:

    Logfile of HijackThis v1.99.1
    Scan saved at 1:06:52 PM, on 1/6/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    c:\program files\mcafee.com\agent\mcdetect.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\ehome\ehtray.exe
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\McAfee.com\VSO\mcvsshld.exe
    C:\WINDOWS\SM1BG.EXE
    C:\Program Files\McAfee.com\VSO\oasclnt.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\AVerTV\QuickTV.exe
    C:\Program Files\Common Files\Sonic Shared\CineTray.exe
    C:\Program Files\eFax Messenger 3.4\J2GDllCmd.exe
    C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Documents and Settings\Rick\Desktop\HijackThis.exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://us.mcafee.com/root/forgotPassword.asp?affid=105-36&langid=1&close=true&RW=1
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP Pro\wsbho2K0.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
    O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [Track4WinServer] C:\Documents and Settings\Rick\Desktop\Track4Win\Track4Win Server\STServer.exe
    O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
    O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
    O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
    O4 - Startup: eFax Live Menu 3.4.lnk = C:\Program Files\eFax Messenger 3.4\J2GDllCmd.exe
    O4 - Startup: eFax Tray Menu 3.4.lnk = C:\Program Files\eFax Messenger 3.4\J2GTray.exe
    O4 - Startup: Turbo Tourney Scheduler.lnk = C:\Program Files\Turbo Tourney 2005\tts2005.exe
    O4 - Global Startup: Billminder.lnk = C:\Program Files\Quicken\billmind.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
    O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\Quicken\QWDLLS.EXE
    O4 - Global Startup: QuickTV.lnk = C:\Program Files\AVerTV\QuickTV.exe
    O4 - Global Startup: Sonic CinePlayer Quick Launch.lnk = C:\Program Files\Common Files\Sonic Shared\CineTray.exe
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
    O16 - DPF: {38578BF0-0ABB-11D3-9330-0080C6F796A1} (Create & Print ActiveX Plug-in) - http://www.imgag.com/cp/install/AxCtp.cab
    O16 - DPF: {670821E0-76D1-11D4-9F60-009027A966BF} (YouBet Secure Data Transfer Control) - http://racing.youbet.com/wr_5_3/controls/ybrequest.cab
    O16 - DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - http://mediaplayer.walmart.com/installer/install.cab
    O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://echat.us.dell.com/Media/VisitorChat/TLIEFlash.CAB
    O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart.com/photo/uploads/FujifilmUploadClient.cab
    O16 - DPF: {BD8667B7-38D8-4C77-B580-18C3E146372C} (Creative Toolbox Plug-in) - http://www.imgag.com/cp/install/Crusher.cab
    O16 - DPF: {C9DB5AF8-4C14-4A3E-90F8-DB49D6B4866D} (YBUICtrl.FloatWnd.1) - http://racing.youbet.com/wr_5_3/controls/YBUICtrl.cab
    O16 - DPF: {D92D7607-05D9-4DD8-B68B-D458948FB883} (QuickBooks Online Edition Utilities Class v7) - https://accounting.quickbooks.com/v11.292/qboax7.cab
    O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/files/abasetup161.cab
    O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
    O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
     
  5. brocher

    brocher Moderator

    Messages:
    516
    What does this program actually tell you?
     
  6. RickyBaw

    RickyBaw OSNN Junior Addict

    Messages:
    20
    Location:
    Barling, AR (that's ARKANSAS)
    All the processes you have running on your computer. Some of them are ad programs and etc. that eat up your processor time. I just looked over my list and saw YOUBET.com. How in the heck is THAT still on my computer?
     
  7. Mastershakes

    Mastershakes Moderator

    Messages:
    1,721
    Location:
    Montreal
    Everything that is running on your PC.

    Running Windows Media Center huh?

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway

    Get rid of these two, though I don't think that is the problem. What I would suggest is repairing IE ... now looking for the process via google for you...

    Try this method, seems rel. painless...

    http://www.theeldergeek.com/repair_reinstall_ie_and_oe_6.htm
     
    Last edited: Jan 6, 2006
  8. RickyBaw

    RickyBaw OSNN Junior Addict

    Messages:
    20
    Location:
    Barling, AR (that's ARKANSAS)
    Yeah, I figured that. I didn't look at my hijack log before posting it. There are a few other processes I need to get rid of on there too. How many freakin' processes are on there? 60?? Geez.
     
  9. Mastershakes

    Mastershakes Moderator

    Messages:
    1,721
    Location:
    Montreal
    What's that 'youbet' thingy?
     
  10. RickyBaw

    RickyBaw OSNN Junior Addict

    Messages:
    20
    Location:
    Barling, AR (that's ARKANSAS)
    Online betting mostly for horse racing. There is a thoroughbred race track about 90 miles south of where I live in Arkansas. I go there 2 or 3 times during the race meet which starts in January and goes through April each year. Sometimes, I like to bet online on certain horse races. The winner of the Arkansas Derby in April gets an automatic spot in the Kentucky Derby. A year ago or so, maybe 2, the Arkansas Derby winner was Smarty Jones who also went on to win either the KY Derby, the Belmont, and/or the Preakness. Not the triple crown but I think he won 2 out of 3. Great race horse.
     
  11. Mastershakes

    Mastershakes Moderator

    Messages:
    1,721
    Location:
    Montreal
    Cool yo, leave that one on there :)

    As far as the problem goes, I thought originally that something was sitting on the iexplore.exe process. Keep your task manager open, on the processes tab and organize the list by 'CPU' Start IE, and monitor it's CPU usage. See if it spikes.

    Odd issue - though many people seem to have it....
     
  12. brocher

    brocher Moderator

    Messages:
    516
    Here is my log. Is there anything suspicious on here and what can i disable to speed up my comp
     

    Attached Files: