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[Tittles]

hey my gf said her internet explorer opens for like 5 sec and then closes...thats all she said about it and she cant do anything since thats her browser...so does anybody know what to do? thanks

 

[Henyman]

do a virus scan

 

[Tittles]

okie dokie ...i will tell her and should get back too u in a few...o and she has pc chillin :S...prob not the best scanner but o well

 

[Tittles]

k...it said no virus...what now?

 

[Henyman]

run this one:
http://housecall.trendmicro.com/


and also make a hijack this log:

http://www.spychecker.com/program/hijackthis.html

 

[muzikool]

Try this:

Use the System File Checker tool to scan all of the protected files on your computer:

1. Click Start, and then click Run.
2. In the Open box, type sfc /scannow, and then click OK.

 

[muzikool]

You might try this too:

Repair IE--
Start/Run/regsvr32 urlmon.dll

Reinstall IE--
Start/run/rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 c:\windows\inf\ie.inf

 

[Tittles]

umm she cant go to any sites :S...so now what? and the system file checker didnt do anything...o didnt see your post i will see if the repairinn ie thing will work

 

[muzikool]

Is IE staying open now? If so but she's not connecting to sites, does she have a good IP address? If you haven't yet, you might run HijackThis as Henry stated and post the log here.

 

[Tittles]

no ie doesnt stay open

 

[Henyman]

give her hijackthis, on disk or email it also look in taskmanager for suspicious entries you can end task

 

[Tittles]

well i cant email her so that wont work...but she has a aol cd so i could have her install ie from the aol disk since they have a install for it on there

 

[muzikool]

So you tried the reinstall and it didn't work?

 

[Tittles]

well nvm bout the aol cd its a old cd so blah...and she cant find her xp cd so i guess she is gonna have to wait till tomorrow when i walk ova to her house...i would today but i skipped school and told my mom i was sick and so now i cant leave the house

 

[Perris Calderon]

she needs to register the dlls

I don't have that info with me, maybe someone else will post it for you

 

[Petros]

In the meantime, can she try an alternate browser just go do some surfing?
http://www.myie2.com/html_en/download.htm

 

[Tittles]

ummm...yeah she cant surf cause of IE...but tomorrow i should fix it when i go ova there

 

[Perris Calderon]

here ya go;

To resolve this problem in Internet Explorer, follow these steps:
Quit all programs that are running.
Click Start, and then click Run.
Type regsvr32 urlmon.dll, and then click OK.
When you receive the "DllRegisterServer in urlmon.dll succeeded" message, click OK.
If this does not resolve the problem, repeat steps 2 through 4 for each of the following files (in step 3, replace Urlmon.dll with each of the file names below):
Shdocvw.dll
Msjava.dll
Actxprxy.dll
Oleaut32.dll
Mshtml.dll
Browseui.dll
Shell32.dll (Windows XP and Windows 2000 only)
If the problem is still not resolved, verify that the following registry values are present and correct:
HKLM\SOFTWARE\Classes\Interface\{00020400-0000-0000-C000-000000000046}
Name: (Default)
Value: IDispatch
HKLM\SOFTWARE\Classes\Interface\{00020400-0000-0000-C000-000000000046}\ProxyStubClsid
Name: (Default)
Value: {00020420-0000-0000-C000-000000000046}
HKLM\SOFTWARE\Classes\Interface\{00020400-0000-0000-C000-000000000046}\ProxyStubClsid32
Name: (Default)
Value: {00020420-0000-0000-C000-000000000046}

 

[j79zlr]

In the meantime, can she try an alternate browser just go do some surfing?
http://www.myie2.com/html_en/download.htm

MyIE uses the IE engine, I doubt it would work if IE doesn't.

These are the DLL's you should try and reregister

Urlmon.dll
Shdocvw.dll
Actxprxy.dll
Oleaut32.dll
Mshtml.dll
Browseui.dll
Shell32.dll

Start > Run regsvr32 urlmon.dll etc.

 

[muzikool]

That's what you want to do (what perris and j79zlr said). I used to have that info but it seems that I lost it. I have it again now though!