How can I get rid of this?

Discussion in 'Windows Desktop Systems' started by Smoke286, Oct 24, 2003.

  1. Smoke286

    Smoke286 Smokeater

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    My daughter downloaded a file on Kazaa now if I try to move it or delete it I get an error message saying it is being used by another person or program, Norton has not detected a virus. How can I get rid of this ?
     
  2. the_music_man

    the_music_man aka prodj88 =P

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    close down kazaa and other programs thats associate with the file. (press control alt delete) once closing the program(s) try to delete the file and see if it works.
     
  3. Smoke286

    Smoke286 Smokeater

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    I did that, but I still can't delete it
     
  4. Elroy Jetson

    Elroy Jetson Little Dipper School

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    open a command prompt from the directory where the file is located, then open the task manager and end the task Explorer.exe

    delete the file with the del command
    then type explorer.exe to restart.

    EJ
     
  5. coathanger007

    coathanger007 Tomorrow Tweaking Today

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    Hey, another Aussie :)
    You might also try in safe mode.
     
  6. Smoke286

    Smoke286 Smokeater

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    Coathanger, I tried the Safe Mode option, it still will not allow me to delete the file.
    ej I would try your suggestion, but I'm afraid I dont understand your instructions.
     
  7. Smoke286

    Smoke286 Smokeater

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    How do I?
    How do I run the delete command?
     
  8. coathanger007

    coathanger007 Tomorrow Tweaking Today

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  9. Elroy Jetson

    Elroy Jetson Little Dipper School

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    OK, sorry for the quick reply, here it is in more detail.

    go to START -> RUN and type cmd (assuming you are running nt, 2000 or xp)

    in the dos prompt, navigate to the folder where the file is located. type:
    cd <folder> to get into a folder. if the folder name is longer than 8 characters, you might need to only type the first 6 letters followed by ~1
    cd ..
    will get you to a lower level folder.

    the delete command is as follows:

    del <filename)

    just type help within the dos window for a list of all the commands.

    hope it works!

    EJ ;)
     
  10. Smoke286

    Smoke286 Smokeater

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    Elroy, sorry for all the trouble, but your not dealing with a rocket scientist here. I haven't a clue about DOS. Is it possible I could get you to tell me exactly what to type/ the name of the directory is C:\My , or would it be C:/My

    Black screens frighten the begeezus out of me.

    my problem begins with the "navigate to the folder where the file is located" part , and goes downhill from there

    :)
     
  11. Elroy Jetson

    Elroy Jetson Little Dipper School

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    ok, no worries, you must be generation y (i guess we x-ers started off on dos...) oooops, you have a daughter, so I guess you are just newer to pc.... ;)

    if you open the command line, you should see:

    C:\Documents and Settings\username>

    after typing cd .. and pressing ENTER, you should see

    C:\Documents and Settings>

    after cd.. you will see

    c:\>

    the type

    cd temp

    and you will see

    c:\temp>

    or type

    cd my documents

    and you will see

    C:\My Documents>

    understand?
     
  12. Smoke286

    Smoke286 Smokeater

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    OK I was able to get to the folder and typed it in as you said, but it replied with the system cannot find the specified file
     
  13. Elroy Jetson

    Elroy Jetson Little Dipper School

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    so, can you still do it?
     
  14. Smoke286

    Smoke286 Smokeater

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    Oh joy, I was able to get rid of it. Want to know how? Even though I had tried to change the filename myself earlier it wouldnt. So I went into file properties and changed the file name there (to bad file) I was then able to delete it. See, us old folks may be dumb, but were sneaky:)

    Sorry for all the trouble Ellroy, but as a wise man once said: