Help with BCcode: 18

Discussion in 'Windows Desktop Systems' started by mac1, Jun 21, 2009.

  1. mac1

    mac1 OSNN Addict

    Messages:
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    Location:
    Planet Earth, Scottish Highlands
    Hi all
    Got a email form a friend which was trying to update his computer running Vista to SP2. What exactly does BCcode 18 relate to.
    Since then he has done a rollback and now every time he tries to run his a/v vista crashes.

    I have told him to check h/drive for errors and un-install his a/v then try to install sp2 then reinstall the a/v again.

    Any help with the info he sent me:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 2057

    Additional informaton about the problem:
    BCcode: 18
    BCP1: 835B3A40
    BCP2: 848B7EF8
    BCP3: 00000002
    BCP4: FFFFFFFE
    OS Version: 6_0_6001
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\Mini062009-02.dmp
    C:\Users\John\Appdata\Local\Temp\WER-57455-0.sysdata.xml
    C:\Users\John\Appdata\Local\Temp\WER-QZCC.temp.version.txt
     
  2. Dark Atheist

    Dark Atheist Moderator Political User Folding Team

    Messages:
    6,376
    Location:
    In The Void
    normally this points to a driver that's acting up
     
  3. mac1

    mac1 OSNN Addict

    Messages:
    97
    Location:
    Planet Earth, Scottish Highlands
    Thanks for the reply. I will let him know but seemingly he has loads of other errors so i think it might be best to do a reinstall of vista.

    thanks again