Flash Player Problems

Discussion in 'Windows Desktop Systems' started by Bablos, Feb 12, 2007.

  1. Bablos

    Bablos OSNN One Post Wonder

    Messages:
    3
    Hi There...

    I've just discovered that my girlfriend's PC won't play embedded videos from the likes of gametrailers.com, youtube.com, etc.

    The site will ask for the AcitveX control to be installed, but upon choosing to install it, nothing happens. Further visits to the page results in the same behaviour - the site acts as if it isn't installed at all.

    I've tried uninstalling IE7 and then reinstalling it.

    I've tried using the Flash Player uninstaller from the Adobe website, then reinstalling it, all with reboots in between, but still no change.

    Not really sure where to turn.

    I can download the videos just fine, and play them in Windows Media Player.

    Any idea what the problem is, or what things I can try to get it all working again, other than doing a full reinstall?

    Oh, it's on XP btw.

    Thanks in advance.
     
  2. hansrijf

    hansrijf sh! it stinks Folding Team

    Messages:
    277
    Location:
    Amsterdam, The Netherlands
    Some time ago I couldn't play these video's either. Solution: I reinstalled java and everything is working again.
     
  3. celticfan11

    celticfan11 Moderator

    Messages:
    744
    Location:
    Vernon, CT
    the problem i found was a missing registry item {D27CDB6E-AE6D-11cf-96B8-444553540000}
    if you go to this site http://www.adobe.com/support/flashplayer/downloads.html
    then download the Windows Flash Player 9 ActiveX control content debugger (for IE) (EXE, 1.22 MB) run the installation & it will put this missing registry item in.

    That worked for me last nite. I had the same problem.
     
  4. Bablos

    Bablos OSNN One Post Wonder

    Messages:
    3
    Hi There...

    I've tried both solutions you guys suggested, but I'm still in the same position.

    Uninstalled then reinstalled Java, no change.

    Ran the debugger from the Adobe site, no change.

    Any other ideas?
     
  5. Bablos

    Bablos OSNN One Post Wonder

    Messages:
    3
    Hi There...

    It seems that this has just sorted itself out - tried 2 users on the PC, and was getting the same results. The original first user (third one I tried) on the PC worked once Flash had installed. Subsequent attempts on the other 2 users then worked.

    Odd. Very odd...
     
    Last edited: Mar 9, 2007
  6. Stormweaver

    Stormweaver OSNN Junior Addict

    Messages:
    42
    I solved this problem for myself earlier today. What I did was this...

    close ie7
    go to c:\windows\system32\macromed\flash
    double-click flashutil9b.exe
    upgrade the flash player (though nothing actually updates)
    restart computer

    All flash videos work fine now.