From a company that we use. :laugh: Frequently Asked Questions The questions and answers listed below will assist you in trouble shooting this system. You may want to print it out for future reference. 1. I am an AOL customer and I can't get connected to the Order Management function. What is the problem? a. AOL software was designed primarily for residential use. It will not allow you to connect to our business server. You have two options. 1) Dial in through AOL but use Internet Explorer as your browser. 2) Consider another Internet Service Provider that does not use proprietary software as a browser.