DVD Drive problems

Discussion in 'General Hardware' started by Funkyb, Jan 26, 2006.

  1. Funkyb

    Funkyb Simple

    Messages:
    82
    Location:
    Melbourne, York
    First off, a little breakdown of my drive setup
    I have my HD on my first IDE cable. I have My DVD drive on my second IDE cable as master and my DVD-RW as slave. Im running XP home SP2.
    My problem is that the DVD drive has decided that it will stop transfering data when it feels like it. Watching DVDs is not a problem, the best example is installing software. Half way through any installation it will just stop and the computer seems to be waiting for the next byte of data. Running the same CD on the DVD-RW, no problems.
    Now I thought the drive is dying on me but I gave it the benefit of the doubt and stuck it in my machine at work, also running XP Home. It has been working faultlessly for 2 days now. The only difference is that it is the only drive on the IDE cable. This to me seems that the problem may not be the drive.
    The IDE cable is the right way around, the connections are labeled for dummys like myself :twisted: .
    Any ideas?
     
  2. kcnychief

    kcnychief █▄█ ▀█▄ █ Political User Folding Team

    Messages:
    16,948
    Location:
    Massachusetts
    The cable itself could be at fault. Try swapping that, or perhaps swapping channels. There may be a minor defect in your IDE controller as well.
     
    Funkyb likes this.
  3. Funkyb

    Funkyb Simple

    Messages:
    82
    Location:
    Melbourne, York
    I have changed the cable, swapped the ide channel but to no avail so I have swapped back the ide channels. I think I have an idea as to what it is and could do with some suggestions. It appears to be happening when the cd comes to the part where it needs to load the installation file on any disc (and now on both drives). I put in the disc, up comes the splash screen but when it comes to the install program, nothing. The last program I tried to install was Nero 7 premium which stopped half way through with a fault on the disc (looks like a nice scratch). Could my computer be waiting for the Nero installation to complete before it will allow me to install anything else?
     
  4. kcnychief

    kcnychief █▄█ ▀█▄ █ Political User Folding Team

    Messages:
    16,948
    Location:
    Massachusetts
    Not likely, if that was the case you'd be getting an error message related to an installation in progress or pending or something like that.

    However, if you want to eliminate all chances of that, do the following:

    Enable the fact that you can see hidden folders on your computer, then navigate to C:\Program Files\Installshield Information and delete all files and folders from that location. After a reboot, that should clear any suspended installations. May also want to empty all temp folders related to your profile, to be safe.
     
  5. Funkyb

    Funkyb Simple

    Messages:
    82
    Location:
    Melbourne, York
    I will try that tonight wwwdjrcs. Seeing that you seem to be a walking encyclopaedia of knowledge. Any ideas as to why I cannot seem to install from disc?
     
  6. kcnychief

    kcnychief █▄█ ▀█▄ █ Political User Folding Team

    Messages:
    16,948
    Location:
    Massachusetts
    Ha, walking encyclopedia :p

    If you aren't generating an error message or code from Windows itself, it is more than likely a hardware issue. Another place to look is the Event Viewer. To pull this up, click start - > run - > type "eventvwr.msc" no quotes, and hit enter.

    Poke through the Application and System logs, looking for any errors around the times you tried to install from CD. Other than that, try the same CD that fails in a known-working drive, perhaps a different computer altogether if possible. Then, if that helps, start knocking out variables. Again, if possible, switch out the drive, and just keep going until you find the culprit.
     
  7. ShepsCrook

    ShepsCrook Red Sox Fan!

    Messages:
    1,489
    Location:
    Knightdale
    It could be your IDE controller drivers. Maybe you should uninstall them and reinstall them.
     
  8. Funkyb

    Funkyb Simple

    Messages:
    82
    Location:
    Melbourne, York
    I have cleared out all my temp files and the Installshield Information but same problem as you expected wwwdjrcs.
    My worry is that the same disc in the same drive using the same ide cable on another machine worked. But in my machine, I can play DVDs load mp3s/pictures from cd/dvd, just not install any software but over the weekend I will give a go to the ideas you both have given me and see what happens. Failing that I might just try restore points or go the whole hog and re-install windows (I am still hoping it is just a software thing).
     
    Last edited: Jan 28, 2006
  9. kcnychief

    kcnychief █▄█ ▀█▄ █ Political User Folding Team

    Messages:
    16,948
    Location:
    Massachusetts
    I don't really like system restore myself, but it sounds like it might be a software issue.

    Can you try creating a new user profile, and installing from there?
     
  10. Funkyb

    Funkyb Simple

    Messages:
    82
    Location:
    Melbourne, York
    I have uninstalled and reinstalled ide controller drivers and all I can find in eventvwr.msc is "the IMAPI CD-Burning COM Service service entered the stopped state" if that is anything to go by. So tonight I will try a new user profile and if that fails I will reinistall windows. If the worst happens I will start taking out devices from my machine and see if that helps.
     
    Last edited: Jan 30, 2006
  11. kcnychief

    kcnychief █▄█ ▀█▄ █ Political User Folding Team

    Messages:
    16,948
    Location:
    Massachusetts
    That service shouldn't really be causing your problem, as it only effects CD Burning, and your main issue is installing/reading from CDs.

    There are no errors in the event log?

    When you say it stops working, let it run for like 20-30 minutes, this "should" give the system time to write something to the event log.
     
  12. Funkyb

    Funkyb Simple

    Messages:
    82
    Location:
    Melbourne, York
    I bit the bullet last night an re-installed windows. Problem solved. All is working fine. The only difference is that before I had a problem with my Graphics card and resolved it using Nasty Fire Remover. To get NFR working I had register MSCOMCTL.OCX. I also have not installed ASPI via forceASPi. Would these programs make any difference?
     
  13. kcnychief

    kcnychief █▄█ ▀█▄ █ Political User Folding Team

    Messages:
    16,948
    Location:
    Massachusetts
    Application specific issues are tough to predict, as it could have been a conflict with that program and something else that is no longer on your system due to a format/re-install.

    Only real way to tell is to put them back on, if you wish, and see what happens.
     
  14. Funkyb

    Funkyb Simple

    Messages:
    82
    Location:
    Melbourne, York
    SOLUTION - It was my Avast Antivirus software. Before you say you should switch off AV software before installation, I did. The only way I could get something to install was to uninstall Avast. I have now gone onto AVG and so far so good. I wish to thank all who have given advise on my predicament.
     
  15. kcnychief

    kcnychief █▄█ ▀█▄ █ Political User Folding Team

    Messages:
    16,948
    Location:
    Massachusetts
    That's interesting.

    Well, glad you got it worked out, nice job :)
     
  16. nippie

    nippie OSNN One Post Wonder

    Messages:
    3
    Re:LG CD-RW CED8083B(corrupted or missing, code 39)

    My computer does not recognise the above cd rom, when i go into device manager the list shows my cd rom (LG CD-RW CED8083B) as corrupted or missing. i think i need the driver because the cd rom will not read the disk because it is corrupted. Thats all it says i can't find any drivers, help please.
     
    Last edited: Feb 16, 2006
  17. bush dogg

    bush dogg OSNN Senior Addict Political User

    Messages:
    433
    Location:
    Kansas

    It would be best to start another thread it would get a better response.

    Add more details about the problem, like what the drive is doing/not doing.
    Why do you say it’s corrupt?

    Then someone here can go from there.

    Windows has native drivers for cd rom drives.
     
  18. nippie

    nippie OSNN One Post Wonder

    Messages:
    3
    i have update my thread thanks
     
  19. bush dogg

    bush dogg OSNN Senior Addict Political User

    Messages:
    433
    Location:
    Kansas
    Your Welcome.

    This article should help "Just be careful in the registry and back it up first".

    Microsoft
     
  20. nippie

    nippie OSNN One Post Wonder

    Messages:
    3
    thanks alot it sovle all the problemswith the web page you gave me thank you.
     
    bush dogg likes this.