DiskKeeper 7 vs XP SP1?

Discussion in 'Windows Desktop Systems' started by XPletive, Jan 28, 2003.

  1. XPletive

    XPletive bbbb-ring...

    Messages:
    237
    Long story:

    Installed Norton System Works 2003 because I got in on the $30 deal
    and wanted Norton Ghost. It installed, but none of the executables would run.
    Double-clicking them would bring up an hourglass for two seconds and that was it.
    No program, no processes, nothing. I still don't know why this happened.

    I uninstalled Norton, defragged, and told DK 7 to perform a directory
    consolidation on next boot. I rebooted, the consolidation ran, and the system rebooted
    itself again. At the WinXP / Recovery console menu, I chose WinXP and BAM!!!
    "Could not find HAL.DLL."

    After changing my underwear, I attempted to go into Recovery Console,
    but it refused to run do to the missing file. I was forced to reinstall XP.

    Four hours later, I had things back the way I wanted them, and thinking that
    Norton had caused the initial meltdown, I defragged again, and set DiskKeeper to perform a directory
    consolidation on next boot. I rebooted, it performed the consolidation, and BAM!!
    "Can not find the DLLs required for Kernel."

    This time it allowed me into Recovery Console, but it proved useless. It also allowed
    me to begin a Repair Installation of XP, but XP quickly turned that into a full-blown reinstall.

    So... eight hours wasted on back to back super crashes.

    I didn't have any problem with DiskKeeper before I installed SP1.
    And my hard drive checks out just fine with Seagate's disk checker.

    Any ideas?

    Oh... I also re-installed Norton, and while some components work,
    others refuse to. I'm guessing it's because I keep the number of services I run pretty low,
    but every other program I have runs great, so Norton can kiss my butt. I ordered DriveImage.
     
  2. Iceman

    Iceman Moderator

    Messages:
    2,695
    don't have any idea how to help you ohter then don't tell DK 7 to perform a directory consolidation on next boot again.

    fool me once shame on you
    fool me twice shame on me

    [​IMG]
     
  3. Perris Calderon

    Perris Calderon Moderator Staff Member Political User

    Messages:
    12,332
    Location:
    new york
    I believe the dk file optimization is at odds with the xp file placement strategy
     
  4. ghayes

    ghayes Microsoft MVP

    Messages:
    94
    I'd suggest contacting Executive Software and asking them what the heck is going on. Something obviously is - they have in their e-letter a description of an "issue" like this.

    My anticipation of their response is that they will say BIOS issue and having a system drive greater than 7.8GB (I think that they are having some issues and don't know what it is). However, the BIOS specification was updated in mid 1990s to include the INT13 BIOS stuff necessary to address greater than 7.8GB on system boot. By 2000, most BIOS manufacturers had implemented this in their BIOS's. In addition, ntloader, ntdetect also have the ability to address > 7.8GB when trying to boot the system...

    - Greg/Raxco Software
    Microsoft MVP - Windows Storage Management/File System

    Disclaimer: I work for Raxco Software, the maker of PerfectDisk - a commercial defrag utility, as a systems engineer in the support department.
     
  5. vishalpai

    vishalpai Guest

    I have the exact same problem. After the 1st crash I reinstalled everything and backed up with Ghost. The next time I defragged during bootup with Diskeeper the system crashed. So now I just don't do it :D.
     
  6. Perris Calderon

    Perris Calderon Moderator Staff Member Political User

    Messages:
    12,332
    Location:
    new york
    it's obviously an issue with dk

    you guys should definately try perfectdisc for file optimization