computer rebooting when loading WMP9

Discussion in 'Windows Desktop Systems' started by jimi_81, Feb 8, 2005.

  1. jimi_81

    jimi_81 Moderator Political User

    Messages:
    820
    Location:
    Stoney Creek, ON, Canada
    hey guys...

    a friend just brought his computer down for me to have a look at...he was complaining about things being slow, and he really wanted to start fresh, so we formatted, installed all of his software and did a nice little norton ghost backup image of the drive...so future installations will take minutes not hours...

    anyhow, so i was running the liveupdate, getting everything set and he decides to take over the computer for a minute, and loads up media player 9, and the "Opening" screen flashes, and then bang.. black screen...reboot.

    he then tells me that this problem was happening before...

    i suspect it could be his video card, or ram...he not a gamer... his system is a little older... 384 megs of ram, P3 833 processor i believe... with an ATI 8500LE video card....

    has anyone had this problem before?
    What exactly is windows media player doing during the opening screen, i personally never use it.... is there some kind of 3d display that pulls from the video card? or could it just be chewing into a faulty chunk of ram?


    thanks guys, i decided to post this because i always see good things come out of questions like this..
     
  2. dreamliner77

    dreamliner77 The Analog Kid

    Messages:
    4,702
    Location:
    Red Sox Nation
    1) turn off auto reboots and see what the error message is
    2) try running memtest86 to see if it is faulty ram
     
  3. jimi_81

    jimi_81 Moderator Political User

    Messages:
    820
    Location:
    Stoney Creek, ON, Canada
    auto reboots... what service is that again?
    I remember seeing a "Restart" action in the RPC section..

    i will definitely run the mem program.
    thanks man
     
  4. dreamliner77

    dreamliner77 The Analog Kid

    Messages:
    4,702
    Location:
    Red Sox Nation
    go to System Properties/advanced/startup and recovery