check this out!...no more downloading for me =[

Discussion in 'Green Room' started by oDin, Sep 25, 2002.

  1. oDin

    oDin xp m0nk3y

    Messages:
    368
    Location:
    vancouver, bc
    Dear Shaw High-Speed Internet Customer,

    As a service to our customers, Shaw proactively assesses our network
    to ensure it provides the best possible Internet experience. Through our
    analysis, we have noticed the level of activity on your Internet account is
    substantially more than the average Internet user. It is for this reason
    that we are in contact with you today.

    We would like to help identify the cause(s) that may be affecting your
    computer's performance and most importantly your Internet experience. Often,
    file-sharing programs, Internet servers or one of many other misconfigured
    Internet applications can be the cause of high amounts of traffic. Not only
    will this affect the flow of traffic on the Internet, but it also puts a
    major strain on computer resources.

    It is important that you contact us immediately by telephone or email. If
    you are aware of the Internet application that may be causing this excessive
    amount of Internet usage, please disable it and contact us. If you require
    assistance, we would be more than happy to help.

    PLEASE NOTE:

    We ask that the account holder please reply indicating that they have read
    this e-mail and that they will make the necessary changes, or will contact
    us for assistance.


    To view of the Acceptable Use Policy please visit:
    <https://secure.shaw.ca/policy/Use-Policy.asp>

    Please look below to find your local Shaw phone number:

    Kelowna : 712-2325
    Vernon: 542-4007 Local 2325
    Penticton: 492-5832 Local 2325
    Chilliwack: 793-9944 Local 2325
    Kamloops: 376-1175 Local 2325
    Prince George: 562-1345 Local 2325
    Cranbrook: 426-3341 Local 2325
    Nelson: 352-3322 Local 2325
    Trail: 368-5501 Local 2325
    Castlegar: 365-3122 Local 2325
    Fort St.John: 785-3039 Local 2325
    Dawson Creek: 782-3039 Local 2325

    Email Address: assistance.kel@shaw.ca



    Thank you for your cooperation.

    Internet Assistance Team
    SHAW) High Speed Internet Services
    2350 Hunter Road
    Kelowna, BC, V1X 7H6
     
  2. Iceman

    Iceman Moderator

    Messages:
    2,695
    no comment

    [​IMG]
     
  3. chastity

    chastity Moderator Political User

    Messages:
    2,273
    Location:
    Arizona near the Grand Canyon
    That is for a good reason
     
  4. Perris Calderon

    Perris Calderon Moderator Staff Member Political User

    Messages:
    12,332
    Location:
    new york
    my comment is that they have alot of nerve...everybody knows I have no use for people that steal products on line, but I really have no patience for this invasion...I would take this further, I would check the user agreement, and if bandwidth use is not mentioned in your isp contract, I would ask a lawer for a class action of some kind

    this really peeves my peeve button
     
  5. chastity

    chastity Moderator Political User

    Messages:
    2,273
    Location:
    Arizona near the Grand Canyon
    Well I didn't think of that point of view Dealer but that is a valid point.
     
  6. Iceman

    Iceman Moderator

    Messages:
    2,695
    most ISP have language in their user agreement about bandwith use, they don't usually call attention to it unless you are one of those people who are running extra services *cough* servers and the like, or have Kazaa or other p2p open all the time and trading legit software all the time *wink*

    hence the rule

    [​IMG]
     
  7. chastity

    chastity Moderator Political User

    Messages:
    2,273
    Location:
    Arizona near the Grand Canyon
    That is true. But I still think its crap that they can do that
     
  8. Iceman

    Iceman Moderator

    Messages:
    2,695
    well there are business accounts that will allow you to do that, but u can't expect to get everything for 19 bucks a month or less

    [​IMG]
     
  9. chastity

    chastity Moderator Political User

    Messages:
    2,273
    Location:
    Arizona near the Grand Canyon
    That is true too. Sort of like the CEO of M$ can't get cable or DSL at his house and he is only like six minutes from downtown Seattle
     
  10. oDin

    oDin xp m0nk3y

    Messages:
    368
    Location:
    vancouver, bc
    there was no mention of bandwith usage in my contract. i was one of the first people to get cable internet in my city. and that was way be for people started whoring it with file sharing apps. so it really wasn't much of a concern. which by the way is not what i was doing. well, mabye a little bit. i was running a dedicated cs server. its down now. =[. since then they have started monitering bandwith usage and restricting ips. . and there is no way i am getting a bussness connection. we have one of those at work and it sux, big time. slow as hell. oh well. no more cs sever. i have a sweet connection here. and i want to keep it so i'll behave.

    oDin.
     
  11. chastity

    chastity Moderator Political User

    Messages:
    2,273
    Location:
    Arizona near the Grand Canyon
    That would be a good idea to play nice in the eyes of the isp but I would still think bout talking to them bout that since there wasn't anything said in the contract with your isp
     
  12. Perris Calderon

    Perris Calderon Moderator Staff Member Political User

    Messages:
    12,332
    Location:
    new york
    [​IMG]Shaw High-Speed Internet
     
  13. oDin

    oDin xp m0nk3y

    Messages:
    368
    Location:
    vancouver, bc
    when i phoned them they asked me to come down and sign a "revised" contract. one that has a clause about bandwidth usage. one that all the new customers sign now. the lady i talked to was pushing their business connection like you wouldn't belive. crazy

    oDin.
     
  14. chastity

    chastity Moderator Political User

    Messages:
    2,273
    Location:
    Arizona near the Grand Canyon
    Well that is crap that u had to sign a revised contract. Well I might look and see if there are any other isp that aren't doing that or play fair with the one I've got
     
  15. oDin

    oDin xp m0nk3y

    Messages:
    368
    Location:
    vancouver, bc
    i know its kinda lame eh. but, when i first got connected all this cable internet was new to shaw. i was a guinea pig of sorts. i paid for it to. with all the damn down times, sometimes for a couple of days sometimes for an hour. i would switch to telus xdsl but, i live to far away to get good speeds. where as with cable, i am the only one in my node. thats why i get such good speeds. =]

    oDin.
     
  16. MiseryQv2.1

    MiseryQv2.1 Guest

    They figured because of your bandwidth you were running some kind of server and you NEEDED the business plan to do that...
    Cable sucks...

    More important,,, how did they monitor your bandwidth?!? Is there something in the cable system that lets them do that?!? Or did you install THEIR cd and have it install a monitoring program?!?

    I have over 24 SITES on my server,,, 2 forums,,, 3 chats,,, E-mail,,, UT,,, run Kazaa,, WinMX or e-donkey as needed and have never had any problems with my ISP,,, DSL,,, coming down on me...
     
  17. Henyman

    Henyman Secret Goat Fetish Political User

    dam m8 i pity ya.that's harsh,there pretty much sayin

    "stop using the internet (as much) or bye-bye"

    u should b able 2 use it as much as u like.

    also an intresting point do they complain 2 the ppl that don't use it enough? "u are not using your conection as much as the average user..........use it more":p
     
  18. RobbieSan

    RobbieSan Guest

    lol, I got the same message a while ago when I was doing a bunhc of WinMX and Kazaa stuff.. I just toned it down and they left me alone.. I agree though, for the people who don't use hardly any bandwidth they should allow you use it up since they don't.. Shaw is affectionately known as the cable Nazi's around here..
     
  19. oDin

    oDin xp m0nk3y

    Messages:
    368
    Location:
    vancouver, bc
    its acutally quite easy to moniter bandwidth usage. they simply moniter ur ip. works in a similar way to ie, when you download stuff off websites. if your ip uses to much bandwidth someone in shaws network admin department gets alerted. then they send you a polite little email telling you to quit whoreing bandwidth. as for their cd. like hell i am gonna install that ****!...a small note to everyone out there. if ur isp gives you a cd full of software to install. don't. you don't need it. no matter what they say. that is, unless ur on aol.

    LOL cable Nazi...i like that...its funny

    oDin.
     
  20. MiseryQv2.1

    MiseryQv2.1 Guest

    Your letter was "stolen" and placed HERE...