CD Update Hot Fix Q309691

Discussion in 'Windows Desktop Systems' started by Billw, Jan 14, 2002.

  1. Billw

    Billw Guest

    I have problems with my CD-RW and have followed numerous fixes to no avail. The only fix I have not done yet is to remote the hot fix Q309691.
    When I go into Add/Remove softgware this update does not show in order to remove it. It does show when I go to Windows Update and show installed updates.

    The CD-RW works in Nero but not win xp writing. I have check properties, reg hack to set it as a "2" cd-rw, etc.

    How do I remove the hot fix?
  2. Qumahlin

    Qumahlin Moderator

    Have you made sure that your imapi cd burning service is set to automatic if you are trying to use windows drag and drop writing?
  3. MiseryQ

    MiseryQ Guest

    That's the standard fix...

    Now if people will just listen...