Can't send email with outlook 2003

Discussion in 'Windows Desktop Systems' started by Moonacres, Sep 3, 2004.

  1. Moonacres

    Moonacres OSNN One Post Wonder

    Messages:
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    :confused: As the title says, I have recently upgraded to Office 2003 from Office Xp. Now when I open my email client (outlook 2003) I can receive email with no problems however, I cannot send email at all. I have tried Outlook Express and I am able to send and receive with no problems.

    The error message is:

    Task 'pop2.sympatico.ca - Sending' reported error (0x8004210B) : 'The operation timed out waiting for a response from the sending (SMTP) server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'

    I have looked on the web for the error and have all hotfixes / patches installed. I have also uninstalled the application and reinstalled, I have also formatted the HD and re-installed and still same problem. I spoke with my ISP and they say all is okay on their end, especially since I am able to send with Outlook Express.

    Does anyone have any ideas as to what could be the problem?

    I am running XP Pro with SP2. I have modified the firewall to allow outlook.exe to access the internet.

    I have posted on the microsoft community neswgroup but have had only 1 response so far.

    Any help would be appreciated.

    TIA
    Sean
     
    Mainframeguy likes this.
  2. Electronic Punk

    Electronic Punk Administrator Staff Member Political User Folding Team

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    Have you enabled outbound authentication?
     
  3. Mainframeguy

    Mainframeguy Debiant by way of Ubuntu Folding Team

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    I believe some IP's on POP3 and SMTP insist (as an anti-spam) that you collect mail BEFORE they will authorise you to send.... just a thought, you might give that a try.
     
  4. PseudoKiller

    PseudoKiller Zug Zug

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    might want to check your smtp settings. Sympatico has these for various settings. If OE is working then I would suggest checking those settings and make sure you have the same outbound (smtp) servers listed.

    POP (incoming mail) Server
    pop1.sympatico.ca
    pop2.sympatico.ca
    pop6.sympatico.ca
    pop8.sympatico.ca

    SMTP (outgoing mail)
    smtp1.sympatico.ca
    smtp8.sympatico.ca
     
  5. rushm001

    rushm001 In the beginning...... Political User

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    Norfolk, UK
    Try ticking the "this server required Authentication"