AVG Antivirus Problem

Discussion in 'Windows Desktop Systems' started by Admiral Michael, Jul 25, 2005.

  1. Admiral Michael

    Admiral Michael Michaelsoft Systems CEO Folding Team

    From my other thread (http://forum.osnn.net/showthread.php?t=78869) I have determined its a virus. I decided to remove NAV 2003 and switch to AVG AntiVirus but when I restart I get a stop error that has to do with a buffer overrun by a driver.

    When I select Last Known Good Config the system boots fine but AVH cannot load the realtime scanner.

    I have determined its AVG messing up.

    While I was updating my friend's antivirus I decided to do my laptop and desktop BUT they both had the same stop error and the same solution worked to allow them to boot.

    I have switched to Avast AntiVirus which has no problem. I would prefer to use AVG but I cannot find a solution, I was hoping someone here would.
     
  2. Bman

    Bman OSNN Veteran Original

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    That is really weird. Awhile ago I switched from Norton to AVG, which I find AVG much better and cleaner. Works great, no problems. This is the first I have heard of a problem like this.
     
  3. Admiral Michael

    Admiral Michael Michaelsoft Systems CEO Folding Team

    Ya, I used AVG a while ago, didnt have this problem. I would like to fix it.
     
  4. LeeJend

    LeeJend Moderator

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    Are you sure you got all of NAV off the machines? I hated Norton because it (or it's remnants) interfered with too many other app's.

    Only annoyance I have with AVG is if you open Outlook before AVG has finished loading and updating it shutd down the mail sacn and pops up an error message. HAs not been a probelm on the other 2 computers where I use Eudora. I finally stopped Outlook from loading at power up as a fix.
     
    Admiral Michael likes this.
  5. kcnychief

    kcnychief █▄█ ▀█▄ █ Political User Folding Team

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    Can you post what the stop error is?
     
  6. tdinc

    tdinc █▄█ ▀█▄ █ Political User

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    As LeeJend mentioned, NAV especially 2003 leaves behind tons of traces in the registery. this could be the problem with AVG could be..not sure?? but try to make sure NAV is truly gone from the system.

    NAV uses a BHO program called NavShExt.dll. Sometimes a Registery cleaner will have to do to clear out these pesky traces in the registery. Also the NavShExt.dll can be found by using hijackthis, run a scan and find all if any remaining traces and delete them.

    from further research many users trying to uninstall NAV2003 had to find this hidden file> "Settings.LiveUpdate" Follow this path to delete this file> C:\Documents and Settings\All Users.WINNT\Application Data\Symantec\LiveUpdate



    Heck...try ccleaner to clean out any left overs.
     
  7. Admiral Michael

    Admiral Michael Michaelsoft Systems CEO Folding Team

    I so hate norton now. Man there was ALOT of CRAP left behind.

    I cleaned out my registry and del all files/folders with symantec in them and AVG loads with no BSOD.
     
  8. tdinc

    tdinc █▄█ ▀█▄ █ Political User

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    Im glad it worked :) ....
     
  9. Admiral Michael

    Admiral Michael Michaelsoft Systems CEO Folding Team

    Did my method on the second computer and it works. Havent done my friend's laptop since he had to go home since he works tomorrow.
     
  10. Johnny

    Johnny .. Commodore .. Political User

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    Glad to see you got it to work. I realized this a long time ago. Norton has a tendency to not play nice. When you realize it is a resource hog and useless POS, and finally decide to uninstall it, you find out it's like the in-laws. Comes to visit, but, refuses to leave. You do everything you can to get rid of them, but you can't. Eventually having to flush your home out, or reformatting your pc to get rid of it.

    You will also notice that the norton cleaner don't get all the things either. You can do a manual search threw your registry and see what it didn't get .. Man I hate norton ...
     
  11. Admiral Michael

    Admiral Michael Michaelsoft Systems CEO Folding Team

    I did use that cleaner app they got and it claims all was removes. Bull****! This is proof it didnt.
     
  12. Admiral Michael

    Admiral Michael Michaelsoft Systems CEO Folding Team

    In case anyone was wondering of the stop error it was:

    Stop: 0x000000F7

    "a driver has overrun a stack-based buffer"
     
  13. gonaads

    gonaads Beware the G-Man Political User Folding Team

    Glad ya fix the prob Admiral. I was also gonna say the Norton leave a ton of leftovers in the wake of uninstalling it. Had the same prob a while back on one of my daughter's computers.

    Oh, by the way. Did ya kill that virus yet?
     
  14. Admiral Michael

    Admiral Michael Michaelsoft Systems CEO Folding Team

    Ya Norton's uninstall as well as there so called remover app are terrible.

    And I think I did remove it. We scanned twice with avast antivirus and the first caught some files, the second said the system was clean. So I'm hoping.

    He needs to send in his laptop to get the cdrom repaired so we might just format before and after.



    BTW, I upgraded NAV to AVG on my sister's computer and it caught a few virus's that Norton missed. Glad I switched now.