I am running Office XP SP1. I cannot get Office XP's preview pane to stick to "Larger" font size in preview pane. It reverts back to "Medium" as soon as an email is displayed in the preview pane which isn't in HTML format. Whats the trick to make the preview pane stick to "Larger" font size? Before suggesting things to try, please try to see if your suggestion fixes the problem. BTW: This is 100% reproducable.