56K Modem

Discussion in 'Windows Desktop Systems' started by djchapple, Feb 18, 2003.

  1. djchapple

    djchapple OSNN Addict

    Messages:
    114
    I have windows XP Home and NTL broadband connection.

    I would like to send faxes from such programs as Word 97. I have a 56K modem which is recognised by the Device Manager and gives the corrected answers when "queried" under the diagnostic tag.

    I have set up the Faxing Services and have a "fax printer" available for use in Word.

    I do have the modem connected to the telephone socket (two cables tried) and I do know the telephone socket works.

    When I try to send a fax I am told that it is "dialling" but nothing further happens.

    How can I test the modem and its connection to the telephone service? Can anyone offer advice?
     
  2. Zedric

    Zedric NTFS Guru Folding Team

    Messages:
    4,006
    Location:
    Sweden
    Start the HyperTerminal and set it to dial to, say, your mobile (or something where people won't be mad at you ;)). If it dials the modem drivers/settings should be ok at least.
     
  3. Hipster Doofus

    Hipster Doofus Good grief Charlie Brown

    Messages:
    5,920
    Location:
    Melbourne Australia
    Make sure the fax is set to the right com port also.
     
  4. djchapple

    djchapple OSNN Addict

    Messages:
    114
    Many thanks to you both I will give it a wiz.
     
  5. djchapple

    djchapple OSNN Addict

    Messages:
    114
    Hi, its me again.

    I used the Hyperterminal, as suggested, and it connected to my mobile OK.

    The fax is calling the correct COM port.

    I will have to try the fax again.