I found a link on the verizon site (with the help of a tech) where I could download Music Manager, which includes the USB drivers, for the v3m:
Corrected link:
http://vzam.net/vcastmusic/step3.aspx?file=VZMM2-DL-MOTOR-Bld39-V3m-K1m-L7c-MAXXVE-001.exe
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