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Top | #1 |
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OSNN Senior Addict
Joined: June 2002
Location: OREGON
Posts: 719
Reputation: 60
Power: 128 |
All I can say is, It's about time. I was one who kept getting charged for about 6 months after I had cancelled with them 3 times. This also happened to my brother. I can't believe this is just an Illinois settlement and not nationwide. I remember calling AOL after I finally looked closely at my end of the month statement and saw that AOL had been deducting out of my checking account 20$+ a month. They said at the time that there policy could only reimburse me for 3 or 4 months (can't remember exactly now) Just amazing to me how AOL has been doing this for years and finally a lawsuit against them. |
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Top | #2 |
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Paul Reed Smith
Joined: January 2004
Location: Happy Valley
Posts: 4,869
Reputation: 2369
Power: 173 |
The same thing happen to me. What they were doing is saying that you still have this much time left on your account. Try to get you to keep it till then ,and it will cancel it then. They neglected to tell you that you had to call them to do it.
The last time I had it was because my wife got pulled in by some stupid free thing, when I found out I called them and told them to cancel it now or I will sue them. They canceled it right away lol .. I hate AOL .. I hope they curl up and die .. |
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Top | #3 |
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No lover of dogma
Joined: June 2004
Location: 439 East District, Mount Paozu
Posts: 1,980
Reputation: 700
Power: 123 |
I got it, not even from AO-Hell, but as a long time CompuServe customer. America Offline bought them out and said they would keep the services seperate. Yeah right
Anyhow, it wasn't long before they merged the billing depts together, and I started getting all the AO-Hell, erm I mean Virus of the Internet billing problems from CSi. I think I made a post about that somewhere else on the boards.I wonder if the billions for this settlement could even begin to cover the money they extorted from customers who had already cancelled their service. Hell for me to get out of it, it required I go down to my credit union (as they kept billing my check card), filled out paper work to report fraudulent transactions, and have the charges reversed. My financial institution said they would launch a thorough investigation, and if the charges looked legit they'd be re-applyed then, otherwise no. So these bastages sent me a letter a year latter with "For whatever reason your bank seems to be unwilling to let us charge you further. Can you pay this?" Yeah right bwahahahaha My financial institution wouldn't pay them further because after investigating they determined the charges were not legitimate. Like I'm going to voluntarily pay them, what my own financial institution determined was fraudulent
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Top | #4 |
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Spammer representing.
Joined: September 2004
Posts: 2,566
Blog Entries: 2
Reputation: 1630
Power: 136 |
Originally Posted by Son Goku
I got to do the same iwth a "Free" credit report, you decide if you want to keep gettting it, nothing will be billed. Bla bla bla...
Supposedly $20 a month after the first 30 days. They billed me $70, then said that I called and wanted to keep it. The company ended up getting sued by a few people. I don't even want to talk about Azz O Hell. My brother has it. Its disgusting. |
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Top | #5 |
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No lover of dogma
Joined: June 2004
Location: 439 East District, Mount Paozu
Posts: 1,980
Reputation: 700
Power: 123 |
Originally Posted by Steevo
Worst part is I didn't even sign up for America Off their rockers
I was a Compuserve customer since around 1994 or 1995. AO-Hell just did a corporate merger and bought them out, hence how I got stuck with them. I inherited their billing problems as a result of having been a long time customer of the company they purchased...
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