Latitude D-420/620 and 820 discussion - Page 15

**Mainframeguy** · September 18th, 2006

Originally Posted by cat826237

Where or from whom do you intend to purchase your new laptop. Are the new ones only available from DELL?

My intention would be to purchase direct from Dell.... keeping an eye open for any offers and trying to chose a good moment... But ATM I am awaiting payment for my professional services and owed for work from July and August

, so things are on hold.

No idea if fastest way, or only way, to get new models is direct - since this is a replacement situation speed is not critical to me, value and battery life are more the priorities.

**kcnychief** · September 22nd, 2006

Might be getting a D620 next week from work

**Electronic Punk** · September 22nd, 2006

Can recommend them

420 less so, will stick to my D610 for now tho as its quite a high spec one

And has no bug dead behind the screen ;D

**kcnychief** · September 22nd, 2006

Yeah dead bugs = no good. Good thing Dell replaced your screen

I have a D600 now, so the 620 upgrade will be quite nice

GEN3RIC · October 25th, 2006

Alright, I feel like I need to resolve this issue now...

Ive had my D820 for several months now and it's been quite a great computer. The built quality would fell top-notch if it weren't for a few things feeling loose. The screen (since I got it) has wobbled, as in, there is a considerable amount of play so it will wobble back and forth and it isn't firm.

My 2nd build-quality issue is that there is something rattling around inside the laptop that I have not been able to get to, since I bought it. I refused to send it back because I needed it for school and it would be out of commission for at least 3 weeks...

3rd gripe - loose battery, and even sometimes falls out.

I think that covers it. Anybody else share my issues? Or maybe know of DIY solutions...?

**Sazar** · October 25th, 2006

Get it replaced. It should have none of those issues.

I use a D620 and everything is perfectly fine.

GEN3RIC · October 25th, 2006

How can I get it replaced quickly? I want to keep my harddrive obviously.

What are my options, oh mighty one

**Electronic Punk** · October 25th, 2006

Yeah, none of the 620s or 420s I have seen are having that kind of issue, infact the screen is very rigid compared to the 610 and 600. Really nice.

GEN3RIC · October 25th, 2006

Boy did I get a lemon..

**Sazar** · October 26th, 2006

Guys, keep in mind I am not tech support/sales or anything like that so I definitely don't have all teh answers lol.

I do my best where/when I can

Generic, it often happens when a company orders a lot that sometimes when they are moving things around, something might not get treated with the respect it deserves. Roll with it and get a replacement if you can.

GEN3RIC · October 26th, 2006

Thanks - I realize that but little connection is better than no connection

I'll call a rep tomorrow or Friday and let you know how it goes.

**Electronic Punk** · October 26th, 2006

Well if they can do this:
http://www.electronicpunk.com/2006/0...-be-fixed.html

follow up:
http://www.electronicpunk.com/2006/0...-gone-yet.html

You never know until you try

GEN3RIC · October 26th, 2006

Originally Posted by Electronic Punk

Well if they can do this:
http://www.electronicpunk.com/2006/0...-be-fixed.html

follow up:
http://www.electronicpunk.com/2006/0...-gone-yet.html

You never know until you try

I removed as many obvious screws as I could on the screen but still something made it cling together. I wasn't about to forcibly pry at it.. so I just let it go for now.

How far were you able to get at taking apart the screen, EP? I know they are different laptops so I wont bother asking for irrelevant instructions, but I'm curious how far you got before you gave up.

**Electronic Punk** · October 26th, 2006

Further than I should have got away with.

**madmatt** · November 1st, 2006

Saz --

I heard a month or so ago that Dell was getting into the Tablet game. Have you heard anything? I need a notebook for my business and I'm thinking a Tablet is the best option for me. Thanks.

**Sazar** · November 1st, 2006

I don't know about the Tablet business.

All I know is Motion computing currently provides all Dell's needs and they make excellent products.

If Dell got into the business, they might be inclined to purchase Motion. If on the other hand, they are already developing, I am not privy to that information unfortunately buddy.

**madmatt** · November 1st, 2006

Motion manufactures Tablets, so why isn't Dell offering any? Get privy!

**Sazar** · November 1st, 2006

Dell does offer tablets, through a partnership with Motion.

They just don't make them right now, as far as I know.

Are they working on them behind the scenes? Perhaps, I just have no clue about it

**madmatt** · November 1st, 2006

You're supposed to know this stuff.

GEN3RIC · November 1st, 2006

Originally Posted by Electronic Punk

Further than I should have got away with.

So I posed my questions of build quality on the Dell support forums and I was presented with a full service manual.

I pulled out the keyboard, and then was able to wedge in some folded-up tape strips into the hinge support and then tightened it down well. That fixed the display's wobbliness. Then when the keyboard was off I realized I had awesome access to the internals to see what what rolling around inside...it sounded like a screw that came loose. However it was a little extra piece of solder. I couldn't find anywhere it could have fallen off and I dont think it created a loose wire.

So, I have successfully avoided warranty-work and I dont believe I voided any warranties! w00t.

September 18th, 2006	Top \| #281
Mainframeguy Debiant by way of Ubuntu Joined: August 2002 Location: London, UK Posts: 3,763 Blog Entries: 5 Reputation: 1390 Power: 166	Re: New latitude D-420/620 and 820 and Inspiron discussion Originally Posted by cat826237 Where or from whom do you intend to purchase your new laptop. Are the new ones only available from DELL? My intention would be to purchase direct from Dell.... keeping an eye open for any offers and trying to chose a good moment... But ATM I am awaiting payment for my professional services and owed for work from July and August , so things are on hold. No idea if fastest way, or only way, to get new models is direct - since this is a replacement situation speed is not critical to me, value and battery life are more the priorities. hosted by Lord

September 22nd, 2006	Top \| #282
kcnychief █▄█ ▀█▄ █ Joined: April 2005 Location: Massachusetts Posts: 16,949 Reputation: 4941 Power: 302	Re: New latitude D-420/620 and 820 and Inspiron discussion Might be getting a D620 next week from work XBOX Live Gamertag: kcnychief

September 22nd, 2006	Top \| #283
Electronic Punk The Last High Joined: December 2001 Location: London Posts: 18,506 Blog Entries: 51 Reputation: 3652 Power: 346	Re: New latitude D-420/620 and 820 and Inspiron discussion Can recommend them 420 less so, will stick to my D610 for now tho as its quite a high spec one And has no bug dead behind the screen ;D

September 22nd, 2006	Top \| #284
kcnychief █▄█ ▀█▄ █ Joined: April 2005 Location: Massachusetts Posts: 16,949 Reputation: 4941 Power: 302	Re: New latitude D-420/620 and 820 and Inspiron discussion Yeah dead bugs = no good. Good thing Dell replaced your screen I have a D600 now, so the 620 upgrade will be quite nice XBOX Live Gamertag: kcnychief

October 25th, 2006	Top \| #285
GEN3RIC OSNN Senior Addict Joined: April 2005 Location: Woodbury, MN Posts: 634 Reputation: 260 Power: 92	Re: New latitude D-420/620 and 820 and Inspiron discussion Alright, I feel like I need to resolve this issue now... Ive had my D820 for several months now and it's been quite a great computer. The built quality would fell top-notch if it weren't for a few things feeling loose. The screen (since I got it) has wobbled, as in, there is a considerable amount of play so it will wobble back and forth and it isn't firm. My 2nd build-quality issue is that there is something rattling around inside the laptop that I have not been able to get to, since I bought it. I refused to send it back because I needed it for school and it would be out of commission for at least 3 weeks... 3rd gripe - loose battery, and even sometimes falls out. I think that covers it. Anybody else share my issues? Or maybe know of DIY solutions...?

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October 25th, 2006	Top \| #286
Sazar F@H - Is it in you? Joined: April 2002 Location: Between Austin and Tampa Posts: 14,880 Reputation: 4110 Power: 309	Re: New latitude D-420/620 and 820 and Inspiron discussion Get it replaced. It should have none of those issues. I use a D620 and everything is perfectly fine. Help to find cures for Alzheimer's, Mad Cow (BSE), CJD, ALS, Huntington's, Parkinson's disease, and many Cancers. Folding@Home, is it in you?

October 25th, 2006	Top \| #287
GEN3RIC OSNN Senior Addict Joined: April 2005 Location: Woodbury, MN Posts: 634 Reputation: 260 Power: 92	Re: New latitude D-420/620 and 820 and Inspiron discussion How can I get it replaced quickly? I want to keep my harddrive obviously. What are my options, oh mighty one

October 25th, 2006	Top \| #288
Electronic Punk The Last High Joined: December 2001 Location: London Posts: 18,506 Blog Entries: 51 Reputation: 3652 Power: 346	Re: New latitude D-420/620 and 820 and Inspiron discussion Yeah, none of the 620s or 420s I have seen are having that kind of issue, infact the screen is very rigid compared to the 610 and 600. Really nice.

October 25th, 2006	Top \| #289
GEN3RIC OSNN Senior Addict Joined: April 2005 Location: Woodbury, MN Posts: 634 Reputation: 260 Power: 92	Re: New latitude D-420/620 and 820 and Inspiron discussion Boy did I get a lemon..

October 26th, 2006	Top \| #290
Sazar F@H - Is it in you? Joined: April 2002 Location: Between Austin and Tampa Posts: 14,880 Reputation: 4110 Power: 309	Re: New latitude D-420/620 and 820 and Inspiron discussion Guys, keep in mind I am not tech support/sales or anything like that so I definitely don't have all teh answers lol. I do my best where/when I can Generic, it often happens when a company orders a lot that sometimes when they are moving things around, something might not get treated with the respect it deserves. Roll with it and get a replacement if you can. Help to find cures for Alzheimer's, Mad Cow (BSE), CJD, ALS, Huntington's, Parkinson's disease, and many Cancers. Folding@Home, is it in you?

October 26th, 2006	Top \| #291
GEN3RIC OSNN Senior Addict Joined: April 2005 Location: Woodbury, MN Posts: 634 Reputation: 260 Power: 92	Re: New latitude D-420/620 and 820 and Inspiron discussion Thanks - I realize that but little connection is better than no connection I'll call a rep tomorrow or Friday and let you know how it goes.

October 26th, 2006	Top \| #292
Electronic Punk The Last High Joined: December 2001 Location: London Posts: 18,506 Blog Entries: 51 Reputation: 3652 Power: 346	Re: New latitude D-420/620 and 820 and Inspiron discussion Well if they can do this: http://www.electronicpunk.com/2006/0...-be-fixed.html follow up: http://www.electronicpunk.com/2006/0...-gone-yet.html You never know until you try

October 26th, 2006	Top \| #293
GEN3RIC OSNN Senior Addict Joined: April 2005 Location: Woodbury, MN Posts: 634 Reputation: 260 Power: 92	Re: New latitude D-420/620 and 820 and Inspiron discussion Originally Posted by Electronic Punk Well if they can do this: http://www.electronicpunk.com/2006/0...-be-fixed.html follow up: http://www.electronicpunk.com/2006/0...-gone-yet.html You never know until you try I removed as many obvious screws as I could on the screen but still something made it cling together. I wasn't about to forcibly pry at it.. so I just let it go for now. How far were you able to get at taking apart the screen, EP? I know they are different laptops so I wont bother asking for irrelevant instructions, but I'm curious how far you got before you gave up.

October 26th, 2006	Top \| #294
Electronic Punk The Last High Joined: December 2001 Location: London Posts: 18,506 Blog Entries: 51 Reputation: 3652 Power: 346	Re: New latitude D-420/620 and 820 and Inspiron discussion Further than I should have got away with.

November 1st, 2006	Top \| #295
madmatt Bow Down to the King Joined: April 2002 Location: New York Posts: 13,312 Reputation: 4090 Power: 294	Re: New latitude D-420/620 and 820 and Inspiron discussion Saz -- I heard a month or so ago that Dell was getting into the Tablet game. Have you heard anything? I need a notebook for my business and I'm thinking a Tablet is the best option for me. Thanks.

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November 1st, 2006	Top \| #296
Sazar F@H - Is it in you? Joined: April 2002 Location: Between Austin and Tampa Posts: 14,880 Reputation: 4110 Power: 309	Re: New latitude D-420/620 and 820 and Inspiron discussion I don't know about the Tablet business. All I know is Motion computing currently provides all Dell's needs and they make excellent products. If Dell got into the business, they might be inclined to purchase Motion. If on the other hand, they are already developing, I am not privy to that information unfortunately buddy. Help to find cures for Alzheimer's, Mad Cow (BSE), CJD, ALS, Huntington's, Parkinson's disease, and many Cancers. Folding@Home, is it in you?

November 1st, 2006	Top \| #297
madmatt Bow Down to the King Joined: April 2002 Location: New York Posts: 13,312 Reputation: 4090 Power: 294	Re: New latitude D-420/620 and 820 and Inspiron discussion Motion manufactures Tablets, so why isn't Dell offering any? Get privy!

November 1st, 2006	Top \| #298
Sazar F@H - Is it in you? Joined: April 2002 Location: Between Austin and Tampa Posts: 14,880 Reputation: 4110 Power: 309	Re: New latitude D-420/620 and 820 and Inspiron discussion Dell does offer tablets, through a partnership with Motion. They just don't make them right now, as far as I know. Are they working on them behind the scenes? Perhaps, I just have no clue about it Help to find cures for Alzheimer's, Mad Cow (BSE), CJD, ALS, Huntington's, Parkinson's disease, and many Cancers. Folding@Home, is it in you?

November 1st, 2006	Top \| #299
madmatt Bow Down to the King Joined: April 2002 Location: New York Posts: 13,312 Reputation: 4090 Power: 294	Re: New latitude D-420/620 and 820 and Inspiron discussion You're supposed to know this stuff.

November 1st, 2006	Top \| #300
GEN3RIC OSNN Senior Addict Joined: April 2005 Location: Woodbury, MN Posts: 634 Reputation: 260 Power: 92	Re: New latitude D-420/620 and 820 and Inspiron discussion Originally Posted by Electronic Punk Further than I should have got away with. So I posed my questions of build quality on the Dell support forums and I was presented with a full service manual. I pulled out the keyboard, and then was able to wedge in some folded-up tape strips into the hinge support and then tightened it down well. That fixed the display's wobbliness. Then when the keyboard was off I realized I had awesome access to the internals to see what what rolling around inside...it sounded like a screw that came loose. However it was a little extra piece of solder. I couldn't find anywhere it could have fallen off and I dont think it created a loose wire. So, I have successfully avoided warranty-work and I dont believe I voided any warranties! w00t.