Abbadon2001
OSNN Addict
- Joined
- 26 Mar 2004
- Messages
- 119
Ok this is the situation...
Ebuyer have said they will honor the 3 year warranty on my ASUS board, which has developed a fault with 1 of the 2 PCI express full slots.
Its a ASUS P5E AiLifestyle Series iX38 Socket 775 8 channel audio ATX Motherboard.
However they no longer have my board, so have offered £72 in cash instead of new board.
Now my board was approx £130 in 2008, and to replace it now will cost me min £95 for an equivalent Asus board (there's an ix48 version which appears to be pretty much the same).
As you can guess I'm not overly happy - either I have to buy something else cheaper, and lose features which would annoy me, or I have to stump up more money, upgrade my whole rig, and try and sell off my remaining components....
Where do I stand with ebuyer on this? The chap on phone kept saying this was legally all they were obliged to do - but I have claimed on long warranties before and been offered an alternative product as an option to cash?
Anyone got any guidance or experience?
cheers
Andy
Ebuyer have said they will honor the 3 year warranty on my ASUS board, which has developed a fault with 1 of the 2 PCI express full slots.
Its a ASUS P5E AiLifestyle Series iX38 Socket 775 8 channel audio ATX Motherboard.
However they no longer have my board, so have offered £72 in cash instead of new board.
Now my board was approx £130 in 2008, and to replace it now will cost me min £95 for an equivalent Asus board (there's an ix48 version which appears to be pretty much the same).
As you can guess I'm not overly happy - either I have to buy something else cheaper, and lose features which would annoy me, or I have to stump up more money, upgrade my whole rig, and try and sell off my remaining components....
Where do I stand with ebuyer on this? The chap on phone kept saying this was legally all they were obliged to do - but I have claimed on long warranties before and been offered an alternative product as an option to cash?
Anyone got any guidance or experience?
cheers
Andy